Bank of America Financial Center

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Address: 645 Thompson Ln, Nashville, TN 37204, USA

Phone: (615) 291-2828

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State: Tennessee

Zip Code: 37204

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Reviews

Anna help today!she  really helpme out in all my needs,

Thankyou

 8 years ago (04-05-2017)

The worst manager at this branch EVER!! She should NOT be working in customer service period! She was trying to bully me into using my daughters savings bonds to make my checking account balance positive! I initially wanted to cash them, but I changed my mind after finding out the bonds weren't at their full value and since my account was negative, she didn't want to do that. I gave $50 for my account because that's all I could do right now and planned on making payments, but she was NOT compassionate in the least! She embarrassed me by talking down to me and letting EVERYONE know my business!!! I've never felt so belittled in my life! I will be closing that account after I make my balance positive. If that's the kind of people they hire to represent their company, I don't want to have anything to do with them! She's very lucky I'm a God fearing woman and I'm going to pray for her, but I have to let the public know since she is a manager and SHOULD know how to handle customers with respect. 

 9 years ago (22-09-2015)

The teller asked why I didn't use the ATM.  They obviously don't care about customer service, or getting people taken care of quickly.  Gave me a deposit slip (have been told at every other location they don't use these anymore) to stall me.

 8 years ago (11-04-2017)

As all the other reviews say.. 1 person running the counter on a friday afternoon. Horribly managed.. what a huge joke...hire some damn workers that want work.. i would not even begin to come here, my employer banks with them.

 9 years ago (21-07-2016)

Let all the tellers go to lunch at noon on a Friday. Standing 8 deep in line, one teller on front, one in drive thru, apparently the guy in the drive thru doesn't know what he's doing as he keeps bringing over every transaction  to the front teller. I hate this bank. I don't use them personally for this reason. I do not recommend this bank at all.

 9 years ago (20-05-2016)

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Bank of America Financial Center

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