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Reviews, get directions and contact details for Residence Inn by Marriott Washington, DC/Capitol

Story

Residence Inn’s spacious suites are designed for longer stays with separate living and sleeping areas so you can work and relax. From fully equipped kitchens and grocery delivery to complimentary hot breakfast and free Wi-Fi, you'll have everything you need to thrive on the road.

Address: 333 E St SW, Washington, DC 20024, USA
Phone: (202) 484-8280
State: District of Columbia
City: Washington
Zip Code: 20024


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Location is great, within a couple of blocks of the Capitol, Air and Space museum. Nice rooms, the suites are spacious for six of us. Pretty standard breakfast each morning, but the staff is so friendly! Kid-friendly for the most part. The pool is great for us to play. Anytime we have needed service, we have gotten it very quickly.
8 years ago (26-12-2017)
The hotel was clean and our stay was comfortable. Management has a letter in every room apologizing in advance for any inconvenience caused by renovations. While we didn't directly experience any inconveniences, I could see why they want the place to have a new coat of paint, etc. The place isn't bad but could use a little brightening up; hopefully some rearranging of the breakfast area. One of four elevators was out of service. The staff helped with all of our requests: early check in, late check out and a bag check. The hotel is 3 blocks from the National Mall and 1.5 from the nearest Metro stop, which serves 3 lines. It's also just off the interstate, for anyone driving. Although we never heard the road, we did hear trains, which have tracks on the backside of the building. They didn't bother me but I see how they could if you're a really light sleeper. If so, I'd simply ask for a room not over-looking the tracks.
8 years ago (10-12-2017)
Amazing! Breakfast was my favorite part. They had single serve Nutella. Trey, a lovely 20-something, was working in the breakfast area. I was eating breakfast with my 2 kids that are under the age of 5, and I'm disabled. Trey immediately walked up and helped me the entire time. She even walked me to my room. I feel terrible because I meant to leave her a very large tip, but I became quite ill and forgot. Sorry Trey!!
7 years ago (26-02-2018)
I stayed here this past weekend with some friends and the check in process was great. The lady that cheked me in on 2.2.18 around 2:10pm was amazing. However I called the hotel back late Sunday when I checked out to get a copy of the bill, the front desk supervisor Andersen answered the phone rude and nasty. I gave him my room number,first and last name plus my confirmation number he repeatedly said he couldn't find my reservation and that I had the wrong hotel. So I called Central reservations they found my reservation and told me to call the hotel back. I called the hotel and spoke with Andersen and he told me he still couldn't find it. So I asked him to check the Front desk email address because I sent them an email. After being on hold for 10 minutes he was finally able to locate my reservation and send me my bill. If that's the service a supervisor gives he need to go back to leadership 1 on 1. I will not stay at your property again because of the lack of leadership / customer service skill Andersen have.
7 years ago (04-02-2018)
My family's stay at this hotel was excellent. Each room has a kitchenette that includes a full size refrigerator and freezer, a stove, a dishwasher, and a microwave oven. You can also have groceries delivered at no additional charge directly to your room by simply filling out a list and bringing it to the front desk. Overall this is a very nice place to stay especially if you don't want to eat restaurant food every night. My only complaint is that the hotel itself does not have a restaurant and most of the places to eat around it close by the evening. This can make it difficult to find some place to have dinner if you don't want to cook in the kitchenette. Besides this caveat, everything else about this place was great. The rooms were quiet, the AC and heating system worked, and it was close to several Metro stations. Would definitely visit again.
8 years ago (30-10-2017)
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