facebooktwitterpinterest
mobil menu

Rite Aid

  1. Encino
  2. Encino Convenience Store

Reviews, get directions and contact details for Rite Aid

Rite Aid
Address: 17864 Ventura Blvd, Encino, CA 91316, USA
Phone: (818) 345-5456
State: California
Zip Code: 91316


Update Info
Similar places near
7-Eleven 7-Eleven 154 meter They always surprise me with very good deals. Always have fresh brewed coffee.
Mobil Mobil 366 meter Very good services, affordable prices, fast and nice jobs. Thanks guys
Super Sal Market Super Sal Market 451 meter A large grocery store specializing in Glatt Kosher Israeli foods. The selection inclu...
Chevron Encino Chevron Encino 529 meter complete scam. stay away. they charge 8$ and dont include soap in machine now. say th...
Shell Shell 598 meter Best prices; friendliest service
Sabzee Market Sabzee Market 831 meter Love the customer service. Super clean and organized. The only reason I give it 4 sta...
7-Eleven 7-Eleven 1 miles Very nice people, service and price
Circle K Circle K 1 miles
Mobil Mobil 1 miles This is the worst place to have your car washed I had my 2017 Black Challenger washed...
CVS CVS 1 miles consistently worst customer service, prescription management, inventory control, slow...
CVS CVS 1 miles This pharmacy is awful. They have screwed up too many times for me to continue going ...
Walgreens Walgreens 1 miles This is an absolute terrible place if you're in dire need of a prescription. My 85 y...
7-Eleven 7-Eleven 1 miles 24-7 at your services always clean
Smart & Final Smart & Final 1 miles A supermarket specializing in larger sizes and restaurant supplies. Tight aisles stoc...
ARCO ARCO 1 miles Always the cheapest staff is quick and theirs plenty of good food inside. Only compl...
AMPM AMPM 1 miles Just their slogan says, "Too Much Good Stuff" . They do have too much good stuff. H...
Chevron Chevron 2 miles I like this place because it sells Unique, has easy access to 101 and it is close to ...
CVS CVS 2 miles Super good staff. The pharmacy is insanely fast, and friendly. Also, I've had a cashi...
Reviews
Almost every time I have refilled my prescriptions I have received unsatisfactory service. I would call to refill a prescription and confirm the pickup time on the phone. Even when the automated system told me it would be done at a specific time, my prescription wasn't ready. There were multiple times I came, after using the automated system, and my prescription was not ready at the appointed time. At that point I asked the pharmacy if there was another way to make sure my prescription would be ready, because the whole point of using the automated system is to save time, so that I will not need to wait at the store until it is ready. They suggested I call and confirm it is ready. The following time I got a refill, I called to use the automated system, which told me to pick up around 11 am. Before coming, I called at 4 pm to ensure that it would be ready. I was told it would be ready in 15-20 min. To give them extra time, I came to pick up my prescription at about 6 pm. When I arrived my prescription was STILL not ready. I have used several other pharmacy's automated systems in the past and never had an issue picking up a prescription at the appointed time the automated system gave me. I was baffled by the fact that this could happen to me so many times, even after mentioning it to the staff, and calling. That night, I was very short with the person ringing me up and asked about how to transfer my prescription because of this ongoing issue. I later apologized for sounding rude, because it was likely not directly her fault. I asked to speak to the manager on duty that evening and explained the reason I was so frustrated with my service at the pharmacy. She took my name and number and said that she would speak to the General Manager, and Pharmacy Manager. I never heard back from any representative at the store. I attempted to have my prescription transferred to a different pharmacy, according to the directions I was given on the night of my complaint. I had the new pharmacy contact Rite Aid. The new pharmacy stated that they were having trouble getting ahold of someone at Rite Aid to do the transfer procedure, and that no one was returning their calls. So I was told I need to get a new prescription written in order to use a different pharmacy. I feel like I am being held hostage as a customer at a Rite Aid that I am not happy with. I do not wish to do any further business with Rite Aid in the future, but they will not even facilitate the transfer of my prescription.
8 years ago (17-02-2017)
No customer service from pharmacy. Very rude service from Jara! Pharmacy Technician need to be reminded that providing good customer service will bring back loyal customers.
8 years ago (27-04-2017)
Very rude employees, they don't respect to the costumers. My son was very sick and he needed his medicine quickly and they told me it is gonna be ready after 2 hours. They should be responsible for their rude attitude!!! Never recommend it !!!
8 years ago (12-04-2017)
Worse employee waste coustomer time rude they are not care about people with emergency issue ... Never try it
8 years ago (01-04-2017)
Pharmacy department rude people they are not care about coustomer they will help you to die
8 years ago (01-04-2017)
Comment on this business

Rite Aid map

to add Rite Aid map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.003 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy