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Rivendell Behavioral Health Services of Arkansas

  1. Arkansas
  2. Arkansas Health

Reviews, get directions and contact details for Rivendell Behavioral Health Services of Arkansas

Address: 100 Rivendell Dr, Benton, AR 72019, USA
Phone: (800) 264-5640
State: Arkansas
City: Benton
Zip Code: 72019


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
I highly recommend receiving treatment somewhere else at all cost if you can. They're incredibly understaffed. They only have two psychiatrists, one in the morning and one in the afternoon. However, because there are so many patients, it takes forever to see them and it's only for 5 minutes the first day and for 3 minutes the next. They also don't listen to what you say. I went voluntarily meaning I could leave after 24 hours if I gave them an 8 hour noticed. I arrived Tuesday night and did every group thing on Wednesday to prove that I wanted to go home. When I told them on Thursday that I wanted to go home that day or even Friday, it was rejected and I was held until that Sunday. Most of the nurses are pretty rude and if you need something, it takes forever to get done or even not done because they're so understaffed and the nurses would rather gossip at their station. One of the medicines I'm on is birth control. They apparently didn't have it so my dad had to bring it to me. I ended up starting my period and when I was discharged, they were so busy gossiping that I didnt get it. The food is pretty terrible. It's well rounded but because it's so cheap the only way to eat it is if you're starving. They're supposed to have two adult units but they only had one when I showed up. I suffer from anxiety, which is why I was there, and psychotic and non psychotic patients were mixed. I was there to relax and figure out the best treatment but there wasn't one time where it was quiet. There's group therapy all day and the activities they have are for children. A lot of the medicine they prescribe can cause the side effect of sleepiness, especially the first week. If you try to take a nap to help deal with the sleepiness, you get in trouble for not showing up to therapy. They don't have individualized therapy. They assume that what they do will work for everyone and what you say you want help with isn't really covered. I wanted to learn new coming skills, how to not emotional eat, and work on bettering relationships with the therapist but seeing the therapist was exactly the same as the psychiatrist.
7 years ago (17-12-2017)
Well not much communication between therapist and parent, however 7 days is a short time and it is a big place so I understood
7 years ago (08-02-2018)
With regards to the treatment I received while at Rivendell recently and the staff, i would like to give 5+ stars. However, due to a direct and blatant HIPPA violation this medical provider made only 3 days after i was discharged, overall they would get a negative -5 stars if that were even possible. The custodian of records apparently has no idea how to properly follow HIPPA required regulations. I have filed the necessary paperwork/complaint information through the Dept of HSS and will update this post as soon as they confirm the HIPPA violation. 12/4/2017 - received confirmation from US Dept of Health & Human Services regarding HIPPA complaint. US Dept of Health & Human Services is going to provide "technical assistance" to Rivendell as a result. Why do we even have HIPPA rights if there is no punishment for those that wrongfully violate them???
8 years ago (04-12-2017)
Dr. Tharp...I was pregnant when I saw him. He told me that I would be nothing in life and the same for my child. I am happily married, have moved out of state where my husband now has a great job, and we are both going into the medical field. My son is a brilliant little boy who is so advanced. Could you imagine if I had believed him? How is he allowed to treat children who need help? He could push someone to end their life.
8 years ago (14-04-2017)
Dr. Street told me in 2014 if I ever get into it with my mom he has the power and authority to hold me at a mental hospital the rest of my entire life. He said I had better respect him and my mom or I will be held here the rest of the life. One time he took me off some medicine and put me on some new medicine and kept yelling at me for around 3 minutes and said I'm just trying to see if the medicine is working. I had a prescription for 600 MG's of lithium ER when I came back. On a prescription slip he prescribed me 600 MG's of Lithium ER and that is a deadly combination. I always took regular Lithium Carbonate Capsules and a mistake that he made could have made my lithium levels spike up high and I could have died.
8 years ago (26-04-2017)
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