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Reviews, get directions and contact details for Roberts Furniture & Mattress

Roberts Furniture & Mattress

About

Locally Owned, Roberts Furniture provides quality furniture and mattresses at reasonable prices. Families serving Families since 1960 with locations in Hampton, Newport News, Yorktown, Williamsburg, and Winchester, Virginia.

Story

Roberts Furniture and Mattress is a family-owned discount Furniture, Mattresses, Living Room, Dining Room, Bedroom, Home Office, and Accents store based in Hampton, VA. Since 1960, Roberts Furniture and Mattress has served customers in Hampton, Newport News, Yorktown, Poquoson, Williamsburg, south side peninsula, and Winchester, Virginia with low prices on Furniture and mattresses.

Our knowledge of the Furniture and Mattresses we sell sets us high above the competition. Roberts Furniture and Mattress is an authorized dealer of such brands as Ashley Furniture, Vaughan-Bassett Company, Bernards, Best Home Furnishings, Broyhill Furniture, Paramount beds and more. We can help you select your new Furniture or Mattress, for any room in your home, at any budget.

We look forward to seeing you at Roberts Furniture and Mattress today at any of our five locations, where our mission is to provide the families of Hampton Roads with quality furniture and mattresses at reasonable prices.

Address: 3012 W Mercury Blvd, Hampton, VA 23666, USA
Phone: (757) 827-7288
moc.loa@erutinrufstrebor
State: Virginia
City: Hampton
Zip Code: 23666


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 1:00 – 5:00 PM

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Reviews
My fiance and I purchased furniture on Friday 1-26-18 and set up delivery for Tuesday 1-30-18 between the times of 2-4pm. Never heard anything so I called at 4:15pm and a rep informed me they were on the way and just running a little behind. Fast forward to 6:45pm and still no furniture so I call back again. The rep informs they were out of a truck that broke down that morning and the soonest I could get my furniture was Thursday 2-1-18. We spoke with Cliff the manager on that Wednesday to talk about what could be done to compensate because we both work first shift jobs. He repeatedly over talked us and lied and said he was reviewing our account without us giving him our information about the purchase or address. Needless to say the conversation ended with him saying "We deliver furniture, that's what we do." Nothing was done or accomplished about this issue and we'll never spend our hard earned money with this brand again. The only reason they're getting the one star is because that's where Google starts. The purpose for setting up a time slot was pointless in this case because they are going to send it on their time and when they get ready period.
7 years ago (31-01-2018)
Boyfriend and I went in close to their closing time. We were greeted and helped. Originally we were going to wait to buy a sofa and loveseat but they had one there we really liked. Even though it was close to closing time we never felt rushed and they took their time with us and made sure we were happy with our purchase. Our new furniture is being delivered Saturday. We can't wait! Great selection and wonderful costumer service. I've been coming here for years and will continue to come for my furniture needs.
7 years ago (09-11-2017)
Wonderful honest Christian folks with AMAZING prices! I only use them for all of my furniture and bedding needs! Top brand names too!
7 years ago (11-12-2017)
I was treated respectively and welcomed. I'm very happy with the time and effort of the manager and the staff, who ensured I received a quality product. Mr. Cliff and Shameka provided me with exceptional customer service. Thank you so much staff
7 years ago (13-10-2017)
Nice staff but Do Not Buy The Warranty Plan! They do not fix or cover anything..it's a complete waste of money!!!!!!!!!!
7 years ago (26-01-2018)
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