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Reviews, get directions and contact details for Roche Bobois

Roche Bobois

Story

Roche Bobois is a world leader of high-end furniture design and distribution. Working closely with renowned designers and with Haute Couture fashion houses, Roche Bobois offers a broad range of exclusive made-to-order designs, manufactured with a high level of customisation in small European workshops. Our full collection of premium-quality furniture includes sofas, armchairs, cocktail tables, dining chairs, sideboards, beds, wardrobes, storage and accessories including lighting, cushions and rugs

Address: 5301 Wisconsin Ave NW, Washington, DC 20015, USA
Phone: (202) 686-5667
State: District of Columbia
Zip Code: 20015


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Worst customer service ever! Never buy something at Roche Bobois, you will regret it if there is an issue with the new stuff. I bought a floor lamp (together with a bed, night stands and a sofa), and only 2 weeks after I received it I found out the lamp has a switch issue. I keep asking them for a solution but they have not sent a technician or found a solution. They do not even respond to my emails. The funny (or sad) thing is their own employees are who gave 5 stars Google fake reviews below (see Arjun Chaudhary and Taina). Both work at the Washington DC location, call there and ask for them. I took a photo in case they delete their own reviews. It seems I am not the only one complainig, check @ Pissed Consumer. All had the same disaster follow up customer service experience. Or check @ Glassdoor for employee review.
7 years ago (30-12-2017)
Awesome furniture.
8 years ago (28-06-2017)
I was afraid that the salesmen at Roche Bobois would be arrogant and that it would be a posh store. Actually I was given a warm welcome and got advised by an interior designer who gave me an idea of all the possibilities there were for my living room… Long story short, after an on-site measuring and a few appointments I ordered the furniture for my living room. I received it about 2 or 3 months later, a long wait, it’s true, but worthy! Nothing bad happened during the delivery, and now it’s been a few months and I have no bad comments to do. The salesman that had taken care of my order even called me not long afterwards to make sure everything was all right!
15 years ago (21-06-2011)
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