Rogero & Williams Roofing Contractors, Inc.

Reviews, get directions and contact details for Rogero & Williams Roofing Contractors, Inc.

Address: 3415 Kori Rd, Jacksonville, FL 32257, USA

Phone: (904) 518-5463

Website

State: Florida

Zip Code: 32257

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I am not one to always write reviews unless I feel passionate about something.  I am learning what a shady company Rogero and Williams is.  A little less than two yeas ago, a number of homes in my neighborhood were getting roof replacements.  Rogero came knocking on our door and convinced us we should replace our roof too.  After our roof was replaced in April 2016, we came upon hurricane season and Matthew whipped through the city.  We evacuated since we live the beach and  came home to staining on our ceiling at the vault and a watermark following down the vault and to a vent.  We called Rogero and they were very responsive and came out within a week or so.  The stood on top of the roof with a hose pouring water onto it and couldn't get any water to leak into the house again.  They determined it must have blown in from the vents.  I didn't want to accept this as an answer because water doesn't travel uphill but I figured we'd keep an eye on it.  No one came to repair the ceiling although I feel like they should have considering we never had issues until they replaced the roof.  Fast forward to this year with Hurricane Irma.  We once again evacuated.  This time, I came home to a new roof leaking in the hallway, which seeped into my linen closet.  The entire door frame is swollen and we can no longer shut the linen door due to the volume of water that is probably building mold behind my walls.  We called once again and they came out fairly quickly.  The gentleman went on the roof and noted a piece a trim had come off around the chimney, which was probably originally loosened when they replaced the roof.  He felt confident that that was where the water entered.  He was kind enough the trim back up and seal it .  We also pointed out the staining from the other roof leak.  He immediately noticed that the vent was never sealed on the roof.  This was shocking as how did the other people they sent out not notice this in October 2016?  Then, we had a rainstorm and guess what, the water started to steadily drip into my linen closet again.  It was a few inches when it was all said and done.  We called Rogero again, they sent a gentleman out last week.  He was very argumentative with my husband, had a bad attitude and also decided to pee on the side of our house.  We called to complain and shocking we haven't heard back.  We now have specs of mold growing on our ceiling, which is next to my daughter's room as well as in the linen closet.  These guys are too busy trying to take advantage of new clients instead of making their wrongs right.  We own another home that had a roof replacement and we have had NO issues there!  Do your homework but don't use these crooks!  Several of my neighbors have had issues with their roofs, some are dealing with what we're dealing with.

 7 years ago (08-10-2017)

I scheduled the roof of my home to be done, at the time they said if any changes to the day needed would be know problem, well I changed the date they were to come start.  I was told the roofers and materials would be there on a certain day and it was 3 days after the fact, nobody called to confirm they were or weren't coming.  They installed the roof all in one day which was great, however the inspection was not done on my roof.  The roof was completed in April and till this date (August 4th 2017) it is still not done.  I refused to pay the balance until my roof inspection was completed ($1000, which out of 9500) and instead of receiving a phone call or anything I received a letter threatening a lien on my house.  I feel this is really shottie customer service, especially since I called them numerous times to try to find out what is going on.  If I had to do it all over again I'd chose someone else. Just because the roof is done in a day  and looks good doesn't necessarily mean it was done right and without an inspection I haven't a clue.

WELL it is now 2018 and these people still have yet to have our roof inspected.  Something seems very crooked to me

 7 years ago (09-01-2018)

This company is absolutely the worst! This company knocked on our door to give us a "free estimate". The sales representative said he would contact our insurance company and get back with us. No follow up was made. 3 months later we receive a notice that we breached a contract and now we owe the 2,000. I have reached out their offices multiple times with no return phone calls. I have already contacted the attorney generals office with this issue. I would not recommend them to anyone!!!!

 7 years ago (03-08-2017)

RUN AWAY AS FAST AS YOU CAN, SCAMMERS!!!!  Had their rep provide an estimate to the insurance company, and had me choose my color of shingles.  Added to the quote re and re of gutters, and re and re antenna, along with painting of sofit.  The gutters were removed and left on the ground along with the antenna and not replaced.  No painting of the sofit was conducted, although they were paid for such.  I had to hire a gutter company and pay them direct for replacement of the gutters, and the insurance company claimed R&J were my contractors so payments were sent to R&J although I had paid myself.  Their rep quit half way through the job, so I had no communication from R&J for these issues.  The county building inspector required attendance for final signoff, and no reply from R&J so I had to make a special trip to attend.  R&J reportedly conducted $1000 more of repairs than authorized by the insurance company or myself, and yet demands I pay for these repairs.  They have revised their invoices to me several times when finally speaking with the office staff, who manipulate figures to the same amount they claim owed by me.  Today a so called attorney called and said they will take me to small claims court, 1.5 years after their shady services were conducted.  Sure hope they call their rep to the court to testify as I'm sure he will set the record straight about these SCAMMERS.

 7 years ago (15-12-2017)

I had a great experience with Kim Ditota and Erin with Rogero and williams they did an awsome job on my roof, which was completely done today and the roofers did an excellent job my yard was cleaned up and no nails left i would highly recommend this company would use again. Sincerely Annette and Wayne Foster

 7 years ago (12-12-2017)

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Rogero & Williams Roofing Contractors, Inc.

Reviews, get directions and contact details for Rogero & Williams Roofing Contractors, Inc.

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