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Rooms To Go & Rooms To Go Kids Furniture Store - Covington

  1. Louisiana
  2. Louisiana Furniture Store

Reviews, get directions and contact details for Rooms To Go & Rooms To Go Kids Furniture Store - Covington

Address: 69631 Stirling Blvd, Covington, LA 70433, USA
Phone: (985) 809-3993
State: Louisiana
City: Covington
Zip Code: 70433


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
Derrick helped me and my girlfriend pick out a living room set and a new bed! He was super knowledgeable and was able to pull out numbers of almost every piece we asked about. The store has a wide selection of furniture and we were able to find a really awesome set for a super affordable price. It was also very clean! I had to get on the floor to check out the back of the couches to see how they hid the cables (crazy cat) and I wasn't afraid of getting my pants all dusty. Overall very good experience!
7 years ago (28-02-2018)
We were looking for bunk beds and I was a little under whelmed by the selection. They had maybe 3 or 4 different styles to choose from. And of course each style could come in a plethora of colors but I would've liked more variety. That's a prime example why I like to shop online, even for big items like furniture and appliances- greater selection. I will say that it was nice to bring the kids and let them see the different bedroom sets and furniture aka let them tear through the store and get some energy out. Staff was helpful.
7 years ago (22-02-2018)
They do not honor warranty! Had to replace my couch 3 or more times. Been lied to countless times. Please do not write acting like you care, if you do respond on here. Because in reality we know you don't. I just contacted the Better Business bureau again for the second time. Also they just moved a new furniture store close by American factory direct. Address 210 New Camellia Blvd, Covington, LA 70433 Check them out instead. They price match ashley furniture prices and I'm sure their customers service is better.
7 years ago (22-02-2018)
At first, the service was wonderful. We were looking for an entire house to furnish. We ended up purchasing 10 pieces and the process was smooth. We signed financing papers on the day we closed on our house and set the delivery date. Two hours later my work schedule changed and we had to change our delivery date to the day before. We called and told that that wouldn’t be a problem and it was settled. Today, we get a message confirming our delivery date...for the wrong date. They called and said my signature wasn’t valid on the paperwork and I needed to come back in and sign them again. So, I go to the store to sign paperwork and fix the delivery date. I asked to speak with the store manager and the person they sent to speak with me completely contradicted herself in what she stated three days prior. She told me today that she told us three days prior that she wasn’t able to change the delivery date, basically calling us liars. In fact, she did say that the delivery date was able to be changed. Her reasoning for denying her initial claim was that one of our pieces went on backorder within the two hours it took for us to call to reschedule. Once again, calling us, HER CUSTOMERS, liars. Will be looking for a full refund and taking my business to their competition.
7 years ago (01-03-2018)
I asked to be called one hour prior to delivery. I was called when they were in the driveway. They said they’d wait. That didn’t happen. They left. I called the driver three times, no answer. I called customer service and they were absolutely no help. They could not give me any information. I waited for over an hour for them, still no answer or driver.
7 years ago (14-12-2017)
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