Rooms To Go & Rooms To Go Kids Furniture Store - Cutler Bay

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Address: 18722 S Dixie Hwy, Cutler Bay, FL 33157, USA

Phone: (305) 253-8344

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State: Florida

Zip Code: 33157

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Reviews

I purchased a gray leather electrical recliner living room and after 5 delivery attempts product is damaged and defective.  The electrical recliners do not work, they stay stuck in open position and do not close.  The leather is either ripped or has holes in it and is simply defective product.  I really need to get my money back not happy at all.  Also purchased a bedroom set and the mirror was defective as well.  The exchange came with a defective mirror.  The wood was cracked down the side.  The delivery guys have no consideration when they deliver.  They have damaged my front door frame and paint scratched badly.  The worse part is one of the guys was sleeping on my couch 2 hours in my driveway until the guys made the next delivery to make room to put the couch on the truck.  What a mess.

 8 years ago (08-04-2017)

I knew EXACTLY what I wanted and my sales representative met my needs above and beyond....her name is Bridgette...Go see her...she made suggestions for the room to make it look nicer and I loved it...she's easy to work with and knowe her customers well...she will work out awesome and comfortable financing for you...she is just wonderful to work with...she is a true asset to the ROOMS TO GO family...

 8 years ago (28-05-2017)

I bought a mattress that has a 20 year unprorated warranty on it. It has failed and now is the most uncomfortable mattress I've ever slept on. When I called to warranty it they told me that the company that manufactured it went out of business and that there was nothing they could do for me. This was a Natures Bed that was made exclusively for Rooms to Go. All the paperwork they provided at the time of purchase said it would be warrantied for an unconditional 20 years. Be careful not to buy unnamed Chinese brands.

 8 years ago (12-06-2017)

My sales person, Esther Estay, was very knowledgeable and answered all   the details regarding warranties, etc.  My delivery today was very prompt, earlier than expected .  The delivery included set up and all recliners and bed works just fine.  I will purchase here again.  Thank you.

 8 years ago (27-04-2017)

The service was great and the store was nice and clean but I'm disappointed with the quality of the mattress and bedroom set we purchased.  

 8 years ago (06-06-2017)

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Rooms To Go & Rooms To Go Kids Furniture Store - Cutler Bay

Reviews, get directions and contact details for Rooms To Go & Rooms To Go Kids Furniture Store - Cutler Bay

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