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Reviews, get directions and contact details for Ross Dress for Less

About

The best brands, the latest fashions for family and home—all at 20% to 60% off department store prices.

Story

At Ross expect to find designer and brand name fashions for men, women, kids and home at everyday savings of 20-60% compared to department and specialty stores.
HOW DO WE DO IT?
First, our buying teams are located in the fashion centers in the United States – New York and Los Angeles. This allows our buyers to have a pulse on the market and to work closely with manufacturers to negotiate the best possible deals. By focusing on opportunistic buying strategies, Ross is able to offer great savings to you.
Second, Ross maintains strict controls on expenses and inventories. Our stores are designed with "no frills". We have centralized check-out and simple fashion displays in order to save money and pass our savings on to you.
Third, we keep it fresh by buying different merchandise for different stores.
Do the Math
The savings are on the ticket. Compare our prices with theirs and see how much you save.

Address: 3645 Constitution Blvd, West Valley City, UT 84119, USA
Phone: (801) 966-4283
State: Utah
City: West Valley City
Zip Code: 84119


Opening Hours

Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 8:30 AM – 11:00 PM
Saturday: 8:30 AM – 11:00 PM
Sunday: 9:00 AM – 9:00 PM

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Reviews
Hands down the WORST customer service I have experienced in my entire life. Majority of the employees have a bad attitude and seem to dislike their job and the existence of customers. You guys MUST read about how disastrous my experience today was. The lines were so damn long and there were only TWO people at the cash wrap. Get this, the line extended even more and anyway a lady proceeded to the next register that was available and the employee, Lino, turns off his light as the lady was walking towards his register. He goes, “I’m closed”. First of all, embarrassing that poor lady in front of everyone and then proceeding to walk away. Seriously? Now there’s one person at the cash wrap? The ENTIRE line of people got so frustrated that we all laughed and were verbal about how disgusted we were with how rude he was being. It doesn’t matter how bad your day is, I’ve worked in retail and you should know how to treat others with respect and respect their time. Otherwise, quit! After Lino walks back and forth all frustrated he proceeds to go back to the register yet again, turns the light on and then decides to ring up that lady. Okay? Wow. I’m not sure why the employees aren’t taught proper matters or basic customer service skills. Ridiculous wait time, employees have no sense of communication skills, and the fitting rooms are so filthy. The only good thing about this store is how they hire more Ross prevention than actual cashiers. Being greeted is probably my only favorite part.
7 years ago (12-02-2018)
We called about a return policy. My husband wore a pair of shoes once, for an hour. Gave him blisters. We asked if we can return them they said yes on the phone. We go into the store and they had to have like 10 people come over to ask questions and said we couldn't return them. They were not even nice about it. Worst customer service. Will never come back. 60$ down the drain. Dont tell someone they can waist there time to go back in the store and then not let us return them. They were still in great shape.
7 years ago (16-03-2018)
Ross always has great deals and something for everyone! Great place to buy gifts and especially home decor. If you're looking to save a little money on designer stuff just go to Ross! Lines can be a little long at times but you can usually find something worth waiting in line for a price that good.
7 years ago (09-12-2017)
I've never been treated so poorly at any store EVER! Every employee treated me like a criminal. Somehow wanting to try on something before you buy it is viewed as a crime at this store. After being treated poorly by both fitting room attendants I stood in line for over 30 minutes to check out. In addition, while standing in line an employee yelled at all the customers that it was our fault the line was taking so long because our clothes were still on hangers and to remove the hangers before getting to a cashier. They had some good deals on clothes but I'd rather pay more than ever go back. I could have bought more than I did but honestly I just wanted to get out before having to interact with any other employees.
7 years ago (17-01-2018)
This is one of the biggest Ross around, is a good place to find new clothes on a low price.
7 years ago (12-03-2018)
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