Roto-Rooter

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Address: 1099 Del Monte Ave, Monterey, CA 93940, USA

Phone: (831) 372-8303

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State: California

Zip Code: 93940

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Reviews

One of their drivers in monterey(van #7, a younger hispanic guy) almost ran me into the opposing lanes of traffic, then flipped me off when i honked. Classy. I recieved the runaround, and then no response to repeated phone calls from management regarding my complaint, or at least, my attempts to file one. Never called back or emailed, despite being told theyd call me "right back".  Makes me curious how they handle complaints about their work. Not at all reassuring or professional. Use one of the many other plumbers in the area. These guys are a joke.

 7 years ago (08-12-2017)

I will never use them again !  With the new ownership comes pricing that has nearly doubled . They refused to give any idea of what to expect to pay for a scheduled visit ,  I should have recognized they were hiding the dramatic price increase.

 8 years ago (03-06-2017)

By far one of the WORST experiences ever. I normally love to review about great experiences, especially when businesses try to go above and beyond to satisfy customers, but I must say, Roto-Rooter just doesnt care about their clients, they just want money. I had called these guys to fix a problem, but ended up doing a horrible job which required me to call them again THREE times later for the SAME problem. Of course, they charged me an arm and a leg each time. After calling a fourth time for the same problem, the owner starts yelling at me saying that I have no idea what I am talking about. Great customer service right? Save the trouble, and the money, and use another plumbing service. I cannot fathom how horrible Roto-Rooter is. 

 12 years ago (15-07-2013)

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