Royal Caribbean International-Cruise Terminal 2

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Address: 2702 Harborside Dr, Galveston, TX 77550, USA

Phone: (912) 996-5591

Website

State: Texas

Zip Code: 77550

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Reviews

Its not the nicest travel terminal I have been to, but its decent. What makes it good is the people. We have always had an excellent experience with the Cruise Terminal staff and Royal Caribbean crew.

 9 years ago (21-10-2017)

Staff was fantastic.  

 Service was lacking greatly unless you are buying a 10.00 alcoholic beverage which pushed you to the front of the line, this even after you pay for the soda pass for 70.00 a person.  

 This also trickles down to who has the ship rules and policies applied to them.  Saw tons of glass in the pools, but step just outside of any of the designated smoking areas and you get a warning and letter to your cabin.  

 Nickel and dime you to death, including paying a deposit for a towel poolside.  People harassing you when you leave the buffet to schedule dinner arrangements for on board dining that it not included in the cost of the trip. 

 Last but not least, a mandatory 18% gratuity per day per ticket.  I don't mind at all paying for great service...but forcing it out of you...and then there's no way to know that your servers and cabin attendant actually receive that money.  This is only amplified when you receive envelopes in your cabin on the last day to give more gratuity to individuals you felt went above and beyond.  That tells me they just pool the gratuity money they collect and randomly split it up to all the people.

Won't be cruising Royal Caribbean again.  Had a much better experience with Disney Cruise Lines.  (Yes even as an adult.)

 9 years ago (22-06-2017)

Royal Caribbean has always taken great care of us. Dinners are first class, accommodations are clean and comfortable, and we always get back relaxed and recharged.

 9 years ago (28-10-2017)

Staff and crew were great. Worse food I had after 4 cruises. I paid 20 dollars for internet very limited and it stated one day but only had it for a few hours.

 9 years ago (09-10-2017)

Great staff! Great food #windjammer&jade. But too many old people on the ship

 9 years ago (21-10-2017)

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