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Reviews, get directions and contact details for Schaefer Autobody Centers

About

Schaefer Autobody Centers has 10 locations proudly serving the St. Louis Metro area, St. Charles County, O'Fallon, IL, Columbia, MO & our newest location in South County!

Mission

We’re dedicated to being number one in customer satisfaction through high-quality repair and service. When you’re faced with the unfortunate challenge of an automobile accident, we work hard to put you back on the road as a satisfied customer.Trust Schaefer with your vehicle repairs and you can enjoy High-Quality Auto Repairs without all the Detours.

Address: 300 Biltmore Dr Suite 320, Fenton, MO 63026, USA
Phone: (636) 305-8288
moc.ydobotuarefeahcs@csc
State: Missouri
Zip Code: 63026


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Reviews
I didn't have a good experience and I gave my original review only one star. Scott Schaeffer called personally to discuss my concerns with me and has put extra effort in to ensure that my issues are handled promptly and professionally. I am going to put 4 stars on my review now and hopefully raise it to a 5 once my repairs are completed.
8 years ago (14-11-2017)
Outstanding service! They worked with insurance and the car rental company making it easy on us.
8 years ago (11-09-2017)
Great experienced with this auto body place! Great staff, efficient service and very friendly. Also, they gave an accurate time as to when my vehicle would be completed! So important.
8 years ago (14-06-2017)
Worse Body shop ever! Even Maaco. I took this picture of the rear bumper cover on their lot thru my car window on an Iphone 4, As you can see there's a 4-6 inch long black area (at the Body line, ignore all the other defects) where there's little paint, And they just cleared over it. . And the manager said he cant't see it. What BS! Looks to me like they cut and buffed it and burned thru the paint. Manager claims they didn't buff it, just did a repaint.(the first time they screw the pooch on matching the color) Never go here! I did better work on the used cars lots I worked for in my youth, Using paint in spray cans.
8 years ago (24-07-2017)
The ladies in the office are friendly, but the quality of body work is horrible. Brought my car here to get a new front bumper which I paid for out of pocket, and to fix rear end damage I had endured after a minor non-fault accident. The paint on the front bumper was noticeably wavy, and the rear bumper was put on crooked. Not to mention both of the little gas tank rubber stoppers had been removed, so I had to go to the trouble of replacing them otherwise the gas cap didn't close right. I tried calmly addressing the rear alignment issues with the manager, but he told me it was put on like that on purpose to compensate for previous damage done to the inside rear quarter panel. How is there internal damage when my car had never been in an accident before? He said if I wanted the bumper aligned correctly, I would have to pay at least a few thousand dollars out of pocket to fix the internal "damage" that apparently is not covered by insurance. Are you kidding me? They already got $2,400 from the insurance company and couldn't even do it right the first time, so why should I have to pay extra money out of pocket for something that wasn't my fault? I would NOT recommend going here at all.
9 years ago (03-05-2016)
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