Walmart Tires & Auto Parts

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Address: 653 Gravois Bluffs Blvd, Fenton, MO 63026, USA

Phone: (636) 326-9832

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State: Missouri

Zip Code: 63026

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Reviews

Great experience. Great customer service. Took less time for my car to be serviced than I’d imagine a Walmart on a Saturday would ever take!! Cleanest & most organized Walmart I’ve ever been in. Pleasantly surprised.

 9 years ago (06-01-2018)

Make an appointment, drop the car, do your weekly shopping, and back out the door. Done in less than an hour. Efficiency is the best deal they got.

 9 years ago (22-11-2017)

Had new tires put on my car.  They lost a lug nut and replaced it with a different size and didn't bother to mention it at all.  Found out when I went to check the lug nuts because the tire is knocking.

Good thing I didn't find out with a flat tire and no wrench for that one lug.

 9 years ago (02-08-2017)

Got tires on my Camry & BMW without any issues. Nobody could get the special order BMW tire in 1 day (Saturday delivery) besides Walmart.

 9 years ago (22-08-2017)

Don't waste your time and money here!

A few months ago, I took my car here to get some new tires. They put on new tires and, despite the costs of the service, I was really please with the service... until I was driving out of their parking lot and my passenger side window fell down the door. The problem was that the window fell out of the window clip. After examining the car myself, I found that the window clip had actually broken because someone at the shop had slammed the door shut extremely hard.

I called the manager of the shop and told her of what happened. She said she would look into the surveillance video they have inside the shop to see if anyone had slammed my doors. I got a call back later that day from the manager and she said that no one even opened the doors while they were changing tires. I knew this was a lie because after I got my car back I had found the hex nut to the tires laying on the passenger seat, which I kept stored in the passenger console at all times, so I knew that someone had been inside the car.

I politely asked her to repair the window clip in the door, to which she said no and then started attacking me and telling me how it was MY fault that the window clips broke. I gave up trying to get them to fix a problem that they caused. 

I have never taken a car of mine back to any Walmart Lube since this incident, I would rather give my money to other shops that respect their customers and their cars.

 11 years ago (19-06-2015)

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