Sears Appliance Repair

Reviews, get directions and contact details for Sears Appliance Repair

Address: 4645 Commercial Dr, New Hartford, NY 13413, USA

Phone: (315) 371-4989

Website

State: New York

Zip Code: 13413

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Reviews

I BOUGHT RELAY FROM THIS COMPANY ON 11//09/2016
THEY SAID THAT I WILL HAVE IT BY 11/18/2016
I TRY THE TRACKING NUMBER THEY GIVE IT TO ME IS The Postal Service could not locate the tracking information for your request.
WHEN I TALK WITH THE CUSTOMER SERVICE SHE TOLD ME THE PACKAGE IS DELIVERED ALREADY  I TOLD HER TO GIVE ME THE TRACKING NUMBER THAT TOLD HER THAT SHE GIVE ME THE SAME TRACKING WITH THIS MESSAGE  The Postal Service could not locate the tracking information for your request.I TOLD HER TO CONNECT ME WITH HER S.P.AGAIN SHE TOLD ME  THAT I HAVE TO WAIT 72 HOURS TO GET ANSWERS.I REFUSED AND ASK HER TO SEND TO ME MY MONEY BACK.I AM SO ANGRY AND I WILL NEVER DEAL WITH THIS SEARS COMPANY AGAIN

 9 years ago (19-11-2016)

Good service man repair.
Unfortunately, the Sears Part was continuously on back order and never shipped
to me.

I paid in advance for control board and service.

Since I did not receive the control board from Sears I would still like them to 
send it or reimburse me for the Clock control board #316557245 that I paid 
them in advance for. 

After many calls with reply "On Back Order" I bought the needed part
from RepairClinic in Canton, Mi & shipped via Federal Express.

Thanksgiving is no time to be on back order.  Should I tell the thankful Turkey
to wait for another year :)

      
      
      
 10 years ago (23-11-2015)

after 4 seperate repair appointments the dishwasher STILL DOES NOT WORK we need someone to come out and FIX it once and forall pleace

 9 years ago (05-02-2016)

The Service Technician was very polite on time and did a great job . However the engine did smoke again the last time I started it up but only for a few seconds , hoping it is only because of the work that was comleted .

 10 years ago (25-09-2015)

Sam from A&E  came to do the maintenance check on our washer. He also tried to help with the water hammer issue we continue to have with the washer. He was very knowledgeable and accommodating as well as professional.

 10 years ago (23-04-2015)

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