Sears Hometown Store

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About

"Come visit your Local store today!"

Story

Sears Hometown Store in Kearney, NE is the local destination for all your appliance, home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers. Sears Hometown Store also offers a great selection of kitchen appliances including ovens, stoves, ranges, dishwashers and microwaves.

Address: 5804 2nd Ave, Kearney, NE 68845, USA

Phone: (308) 236-6148

Website

State: Nebraska

City: Kearney

Zip Code: 68845

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

You don't even deserve one star. I will never buy a thing from this store again. I bought an eliptical there on Jan 6th, got it home put it together and it has never worked. You people never answer your phone and Nordic Track people are just as bad! It is Feb 28th and I have had no luck with getting it fixed. I've had parts delivered to me that also will not work and no one seems to give a rats butt about it...

 7 years ago (28-02-2018)

This store does not deserve this 1 star but that’s the least I can give. Horrible customer service.

 7 years ago (05-03-2018)

Excellent customer service, huge selection of products, great prices!!

 7 years ago (18-11-2017)

I have been remodeling a home for several months now and purchased a new Kenmore dishwasher to install when I had completed the kitchen.  I went to open the packaging today to install the dishwasher and it is missing the top mounting brackets, the side mounting brackets and the mounting screws.

I stop by the Sears store here in Kearney and asked if they had any replacement brackets and they told me NO.  I told them my story and asked if they had any dishwashers that I could get the brackets from as it appears that someone tore open my packaging in order to swipe the ones from my dishwasher previously.  They told me NO.  

I asked them if they could get me some and they told me that I could go to a local repair shop on Monday and BUY them and I asked why would I need to buy them, they short changed me and they told me that 30 days had gone buy and they couldn't do anything.  The representative was so snotty and so rude, he seemed to take pleasure in displeasing me with his every answer.  I wonder if he knows just how close he was to eating thru a STRAW for 6 weeks?

It's no wonder Sears is going belly up, this kind of customer service explains a lot.  I'll go to Garrets or Menards for appliances from this point forward.  These guys are a flippin' joke.

 7 years ago (13-08-2017)

Extremely helpful and courtious staff. They know their products and what was right for us.

 7 years ago (25-08-2017)

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