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Sears

  1. Illinois
  2. Romeoville Home Goods Store
  3. Joliet Department Store
  4. Joliet Store
  5. Joliet Jewelry Store

Reviews, get directions and contact details for Sears

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Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 3340 Mall Loop Dr, Joliet, IL 60431, USA
Phone: (815) 439-2200
State: Illinois
Zip Code: 60431


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Reviews
The staff was very helpful, even when they didn't work in a certain department they made sure to find someone who did.
8 years ago (04-07-2017)
If your looking for appliances go and ask for Joyce! She's honest and patient and will take her time helping you make the perfect decision. I will continue to use and recommend her, amazing customer service
8 years ago (18-04-2017)
I bought a top-of-the-line Kenmore refrigerator from Sears, 2 years ago it's already crapped out. Definitely don't buy the extended warranty it's a big waste. From what I read online, The problem with my refrigerator is a design flaw. And a common one with this model. It should have been recalled. The repairman recommended shoving Styrofoam in some holes in the back of the refrigerator. I will never do business with Sears again.
8 years ago (14-01-2017)
The delivery and installation was the most unprofessional service I have ever experienced in my life. The way they treated the bran new appliances I got was appalling and makes me never want to buy from Sears again. The only reason I purchased them, even after knowing they are a failing business, was so to support a company I have trusted for years. DO NOT buy anything from this company unless you want to have an ongoing headache.
8 years ago (04-04-2017)
Don't buy anything from them, unless you love getting the worst customer service ever. Delivery is horrible. 3 times they scheduled delivery/installation with me the night before, and did not show up. When they finally delivered they just left the dishwasher in the box and did not install! They lie straight out, the second time I asked them to make sure the product was actually there, they told me it was pulled to be put on the truck. The next day, the day of the delivery, they called me and told me it's on a back order from the manufacturer. I will NEVER buy anything from sears ever again.
8 years ago (09-01-2017)
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