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Sears

  1. Colorado
  2. Greeley Store

Reviews, get directions and contact details for Sears

Sears

Story

Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 2800 Greeley Mall, Greeley, CO 80631, USA
Phone: (970) 304-6300
State: Colorado
Zip Code: 80631


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Reviews
The worst experience I have EVER HAD. Will never come back here. To start our experience the washer couldn't be shipped with our fridge and stove because it was a clearance item. So okay whatever not a big deal. Then the sales rep took 30 minutes just to ring up 3 times, had to restart 3-4 times because "her system kept messing up" but a manager came over and did it just fine. Then we get the delivery everything is going good but the fridge doesn't fit. Okay whatever we have 3 days to replace, we go pick out our new fridge a day later that is 100$ more. Contact the phone number to put in the replacement. A week later get a call for our card information to pay the difference. The lady didn't tell me the total I had to ask well how much is my card going to be charged? She had to look up the items to see the prices and stated about a hundred dollar difference. A week later they call saying the order is complete the fridge will be delivered in 3 weeks. So I check my statement to see if finally they charge my card. Come to find out they charge me 300$ instead of the 100$ . I head into the sears and all they basically tell me is here is another number try this . They said the 300 charge is because the sale has ended as of the 2nd. Well that makes total sense except the replacement was set up a week or 2 ago while the sale was going on. However because the billing department had some technical issues and they charged it today I don't get the sales price? So here I am 3 difference numbers called, 4-5 trips to sears, 300$ dollars taken on top of the 1600$ for the appliances and no real answers to what might happen , no wonder sears is going to be going out of business.
8 years ago (07-06-2017)
Bought a mattress that was to be delivered on 6/7. Got a call for a delay 30 minutes before it was supposed to arrive. I missed a day of work to receive my delivery for nothing. Canceled my order and will be taking my business elsewhere
8 years ago (07-06-2017)
The young man in the men's department was very helpful and pleasant.
8 years ago (07-07-2017)
Will never be coming here again! Worst customer service and nobody seems to know what there doing!
8 years ago (16-06-2017)
I had a great experience! Mark was really helpful in giving me tips to maintain my car and the other gentleman, I'm unsure of his name, finished my car quickly! I will definitely be back! 11/21/16
9 years ago (21-11-2016)
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