facebooktwitterpinterest
mobil menu

Sears

  1. California
  2. Capitola Clothing Store
  3. Aptos Department Store
  4. Santa Cruz Store
  5. Rio Del Mar Furniture Store

Reviews, get directions and contact details for Sears

Sears

About

Welcome to the Santa Cruz Sears Store Facebook Page. Here you can see special events and local offers for this Sears Location.

Address: 4015 Capitola Rd, Santa Cruz, CA 95062, USA
Phone: (831) 462-8600
State: California
Zip Code: 95062


Update Info
Similar places near
Bath & Body Works Bath & Body Works 55 meter Awesome staff!
Matrix SantaCruz Matrix SantaCruz 71 meter The dude who runs this place is a top guy. Always pleasant to deal with. I buy all my...
Zumiez Zumiez 73 meter Cool little shop in the mall. they used to let us watch videos and stuff back in the ...
Sports Fever Sports Fever 91 meter
Motherhood Maternity Capitola Mall Motherhood Maternity Capitola Mall 92 meter
Gymboree Gymboree 97 meter
Lids Lids 98 meter Excellent customer service. Thanks Iesha.
Perfume Gallery Perfume Gallery 107 meter
Bella’s Bridal Bella’s Bridal 125 meter I went in on whim one evening to try on dresses. The 2 ladies working were very help...
Salt Tree Salt Tree 130 meter
Christopher & Banks Christopher & Banks 137 meter
Justice Justice 138 meter
Vans Vans 144 meter Good prices and the young disabled man that helped me was amazing!! Skate on brother!...
Victoria's Secret & PINK Victoria's Secret & PINK 145 meter I love this place. Take your wife or girlfriend here buy her a few outfits let her tr...
Express Express 155 meter Not the biggest express. The inventory was well stocked, but meh..
Hot Topic Hot Topic 156 meter If I could give this store a -1,000 I would. I went to to return some pants I bought ...
Foot Locker Foot Locker 162 meter They seem to carry less an less shoes and more clothing. They have decent staff that ...
Shiekh Shoes Shiekh Shoes 167 meter
Reviews
Store is closing. Limited staff, which I totally understand. Items marked on sale do not show up on the register at sale prices, and there are no managers around to help out with the situation. I'm sorry to be losing Sears, but shopping there is hard. You find something you want/need and then you can't find anywhere to pay for it. It's kinda silly.
8 years ago (02-07-2017)
No one answers phone/Sales people are worthless. Went online to find an electric blanket for my grandmother. Found one and it said it was in stock at the Capitola location. Tried calling to verify it was in fact at the store and no answer, phone just hangs up. Went in the store and asked an employee that was standing behind the register doing more than nothing in the correct area if the comforter I found was the correct one, the regular and sales price both different. I asked if she could check the .......oh who cares long story short. Came home checked online. Manager who was just as lazy sold me a much more expensive blanket than the one I was looking at for the price of the cheaper one. THANK YOU SEARS!!! Grandma loves it. Now that I think about it 10 STARS for Sears
9 years ago (20-11-2016)
horrible experience. Was talking to person at Capitola Store for a part, she told me to make sure I wait, she might take a bit. 30 min later, the call was hung up on their end. All repeated attempts to call back were routed to a call center in India. Only help they would offer was to take my personal information and do I want a credit card.
8 years ago (18-01-2017)
Worst customer service I have ever experienced..... can't believe they are still in business. I will NEVER again utilized Sears.
8 years ago (04-05-2017)
I bought a $1600 stove for my wife. It was scheduled for delivery and installation today from 1:45 to 3:45. My contractor was there and I was home before 1:45. Around 1:00, the delivery contractor delivered the stove and left it in my driveway. Arriving home before the appointed time, I called Sears, got the call center in the Philippines and they said they would come next week and install it. I said I would not leave a $1600 item in my driveway. They promised to have the delivery people call me back. That was 6 hours ago. I have called Sears 5 times, the last time I was on hold for 40 minutes before she hung up on me. I am now at Sears talking to a very nice lady who called the installer and was told that they will install it in 8 days. This is not the fault of the local store but of the installation contractor and Sears Corporate that has outsourced everything including customer service outside of the country. Tonight I expect that my stove will be stolen. Sears is unable or unwilling to make this right.
9 years ago (01-09-2016)
Comment on this business

Sears map

to add Sears map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0055 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy