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Sears

  1. Pennsylvania
  2. Landenberg Department Store
  3. Downingtown Clothing Store

Reviews, get directions and contact details for Sears

Sears

Story

Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 222 Exton Square Mall, Exton, PA 19341, USA
Phone: (610) 280-6200
State: Pennsylvania
Zip Code: 19341


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Reviews
The inside of the store is looking a bit dismal, but these 5 stars are for my experience around picking up and online order. Stephen, who seemed to be the only staff member there, did a phenomenal job helping me and the other customers, some of which seemed, IMO, far from reasonable in their expectations.
7 years ago (21-11-2017)
Friendly associates. Store is mostly clean and organized. Staff does best they can for being under staffed... they are HIRING for part time HELP.
8 years ago (13-09-2017)
Kay was very helpful. She looked in the store for a second pair of shoes for my husband. She went way and above. Respectful and polite!
8 years ago (11-06-2017)
Warranty repair had to be returned twice & still not fixed without replacement. On attempts to reach any representative at all from the Sears Exton mall via phone (to ensure my time wasn't repeatedly wasted) I was unsuccessful. NO ONE answers the phone on roughly 20-30 attempts stretching over several months. Challenged national representative who ultimately answers the phone (& can't answer my questions) to try to reach anyone from their own store and they cannot ...after I patiently waited several times for up to 30 minutes while they attempted. Bottom line ...Service (if you ever need it) is unusually poor and I recommend high level of caution in buying any products from Sears unless you're comfortable with repeat visits back/forth to resolve issues. I invite Sears to call me if you like to discuss my ongoing poor experiences. The only reason I am doing any business at all ever with Sears from now on is to enforce your warranty obligations when needed.
9 years ago (02-12-2016)
Dear Sears, Please fix your store. Customers can never find anyone at the cash register when it is time to check out. We have to walk all over the store to find assistance. The tool selection is very limited these days. I am forced to buy many things online now because of the reduced inventory. I hate to see your store just another empty location at the mall.
8 years ago (20-12-2016)
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