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Serenity Wholistic Wellness LLC

  1. Georgia
  2. East Point Health

Reviews, get directions and contact details for Serenity Wholistic Wellness LLC

Address: 3401 Norman Berry Dr #250a, East Point, GA 30344, USA
Phone: (404) 464-5458
State: Georgia
Zip Code: 30344


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Reviews
Excellent Service with Kenyata Woods at Rejuvenate Wholistic Wellness. Loved my massage and left feeling great. I would definitely recommend visiting her establishment.
11 years ago (14-03-2016)
If I could give a minus, I would. I purchased a Groupon for a massage. It was over a month before I could get an appointment. I made my appointment online, and had to pay an extra $5 because I had a Groupon. The morning of my appointment I received an e-mail from Kenyatta saying my appointment time had been changed from 1:30 to 2:30. I called and left a voicemail stating I needed to keep my original appointment time and I would be there at 1:30. When I get there, the receptionist tells me she had just taken someone back. I told her I had a 1:30 appointment and then she says, oh she's in the break room. She goes to the "break room" and gets Kenyatta, Kenyatta comes out and tells me she informed me by voice message and e-mail that my appointment time had been changed and she already has someone on the table (I'm sure a non-Groupon client). I told her I made my appointment over a month ago at a time that was convenient for me. I told her I have never had anyone arbitrarily change my appointment time the day of and this was very unprofessional and I wanted a refund. She told me I would have to get it from Groupon (which I did). I told her I wanted a refund of the $5 that I had to pay to book the appointment online and she said she would issue a refund. I wish I had read these reviews before purchasing the Groupon. STAY AWAY FROM THIS THERAPIST!
11 years ago (23-03-2016)
My experience was less than satisfactory! I walked in and both ladies at the check in counter looked at me and neither one greeted me. After reaching the counter and standing there for a few seconds one of the ladies finally says" Hi take this clipboard and fill out form". During the massage I felt like I was being rubbed down with lotion rather than an actual massage. I left with the same stiffness and soreness I walked in with. I have had several massages in the past with other companies and this one was terrible. I won't be back!
12 years ago (01-09-2014)
GHETTO and DISTASTEFUL! The polar opposite of welcoming, and a starter kit for bootleg business! If you purchase through Groupon, consider your massage as good as gone. You will be treated like you paid for it in gum! KENYATTA is rude and off putting. I was greeted by "follow me" (no smiles, no welcome, no hello, no eye contact, messes up you're whole zen-chai-zone-whatever!) Every spa allows a 15minute window. I tried calling 4 times because this place is not easy to find and her phone was going straight to voice mail. This venue is located at ATlantic Station, in an extremely small office.(no windows) There was no "serenity" about this massage, nor wholistic! I advise you to really do your research on this place. As you can see, the reviews on here are pretty consistent. I love supporting black business, but this was simply atrocious.
12 years ago (07-03-2015)
I just called to set an appointment today 1/22/2015. Thursday. The receptionist told me to use the website to book my appointment. I told her I did but it would only let me use a credit card. So she transferred my call. The phone rang until the voicemail came on. I hung up and tried again online. I had the same problem again. The appointments only accept credit cards. I think they are taking all of their paying clients and discriminating against Groupon Clients since we got such a good deal. Don't offer these deals if you can't handle the demand. I can't even get there without wanting a refund. I'll just stick with Massage Envy. At least I know they are going to be there.
12 years ago (22-01-2015)
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