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Reviews, get directions and contact details for Shangri-La Hotel (Toronto)

Shangri-La Hotel (Toronto)
Address: 188 University Ave, Toronto, ON M5H 0A3, Canada
Phone: (647) 788-8888
State: Ontario
City: Toronto
Zip Code: M5H 0A3


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Reviews
What can I say, Amazing service. Very friendly staff. Clean rooms the hotel smells so good. Five stars best of the best. Special thanks to Ryan the concierge that will go above and beyond to make you feel at home.
7 years ago (04-05-2018)
Our stay at the Shangri-La Hotel has been one of the most enjoyable experiences we encountered while in Toronto. My wife and I enjoyed a beautiful weekend filled with elegance and luxury. The environment is very peaceful and comforting. The spa attached to the hotel was a delight and a very nice addition to a long day of sight seeing. The hotel hospitality was exceptional making our visit very memorable. We look forward to visiting again and we recommend the accommodation to anyone seeking tranquility and prestige.
7 years ago (02-04-2018)
Last night my girlfriend and I enjoyed an amazing evening at the spa. The pool and sauna were extremely clean with staff always available to assist with whatever we needed. We ended the evening with a deep tissue massage. I can only speak for Kylie (however my friend had a similar response from her own experience) -- it was without a doubt the best massage that I have ever received. Such a fantastic night in a beautiful space with amazing staff. We have already rebooked for next month!
7 years ago (04-04-2018)
I can start off my saying the place is good, nice atmosphere, quiet for a place with live music but loud enough you can carry a conversation without feeling your will burn your throat. It has a fancy vibe to it, which might be nice, especially with a live piano player on Fridays. The food is good too, they have some distinctive menu items. You can get good beer between 7-9 dollars. The cocktail I had, a Caesar, was watered down with a flat tomato flavored water, so we stuck with beer. I am giving it two stars because it feels the prices and the portion/quality doesn’t necessarily match. The service is okay, a bit slow too. The bomb was when my friend ordered her bill for a single cup of tea, that cost her 15 dollars, yes you saw it right, that is a 1 and a 5 for a cup of hot water which is technically free, a small jar of honey and a tea bag. I would mainly recommend going there for a chill lounge atmosphere, but definitely not for the drinks, the cocktails or the food.
7 years ago (17-02-2018)
Our experience at the Shangri-La was excellent. Check in was quick and easy. We had high tea in the lounge downstairs which was amazing and had some interesting options for their Chinese New year theme. Cocktails at the bar downstairs were great. Our room itself had everything we needed and calls to room service were answered promptly. Would not hesitate to return again.
7 years ago (25-02-2018)
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