The Ritz-Carlton, Toronto

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About

Explore the unexpected at The Ritz-Carlton, Toronto, a luxury hotel in downtown, Toronto, Canada where senses are elevated through impeccable interiors, exceptional dining, and art collection and a European spa.

Address: 181 Wellington St W, Toronto, ON M5V 3G7, Canada

Phone: (416) 585-2500

Website

State: Ontario

Zip Code: M5V 3G7

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Reviews

Clean rooms, great food, awesome service. Staff are well trained and they know what they are doing. We like how the staff pay attention to little details. They leave extra towels if you used all of them the day before, Same with coffee pods for the espresso machine and more. To us that’s very important.

 8 years ago (25-11-2017)

Attended a function here recently. The facilities were substandard to say the least. For what they charge you here, they should be ashamed. The building is decorated in an upscale 80's motif which I thought was very odd but tolerable. The cleanliness for a private function left much to be desired, they should have vacuumed the floor before allowing another party to take place. It was quite a large space so that was good. Service was also lacking for a so called 5-star establishment. I hope they're better at being a hotel than hosting private functions. I wouldn't book here again even if someone else was paying.

 8 years ago (11-10-2017)

I went here after Christmas ... loved the life size ginger bread house... and loved that it was located so near great restaurants. But not so sure if it was worth the price. I didn't find the front staff to be "that" friendly and helpful. I think that it could have been more friendly. Maybe my expectations are a bit high. But this is a luxury hotel and I didn't feel that luxury.  The room is beautiful and I liked that the bathroom separated the living area (my son slept on the sofa bed) and the bedroom. But something was missing 

 8 years ago (29-08-2017)

I stayed at the hotel had no complains they give what u spend a nice upscale hotel. But I'm very disappointed. Ordered a limo to the airport by asking the doorman name LEE and went outside to smoke, I saw this doorman LEE asking my driver $15 dollars I thought it may be something else but my driver on the way told me that every pick up he does from this place they pay $15-$20 to the doorman. Very disappointed that there is no morals left. They get paid to do this job and they should do it without taking these extra commissions. 
Driver asked me to not mention his name at all otherwise he will be thrown out of the line up.

 8 years ago (17-11-2017)

Excellent staff. Beautiful, clean rooms. Great location. Within walking distance of great food. Really nice gym.

 8 years ago (05-11-2017)

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