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Sherwin-Williams Paint Store

  1. Utah
  2. American Fork Furniture Store
  3. Lehi Painter

Reviews, get directions and contact details for Sherwin-Williams Paint Store

Address: 176 N West State Rd, American Fork, UT 84003, USA
Phone: (801) 756-1910
State: Utah
Zip Code: 84003


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Reviews
I was in the store today 7/10 at 6:10 pm. Was in the store looking for color options for the house I just bought. The entire house inside and out needs paint. So I figured a big name paint store would be the place to start. After looking for 25 min and taking a bunch of free booklets that hopefully will give me ideas, I left. Two guys working in there that I saw. No one spoke one word to me. As I walked out the door I said, "thanks for all your help!" Still nothing. So I'm sitting outside that same door, still nothing. I will not come back. Ever.
8 years ago (18-07-2017)
I was in tonight and got a gallon of paint that was an exact match band, color and finish to what I already had in my house the guy was friendly and quick. The issue is while the paint was being mixed I walked around and saw most of the paint was $30 so when I paid $47 dollars for 1 gallon I felt like a sucker. Furthermore after getting home and putting on the first coat It was clear a second would be needed. So they may have seen a sucker coming when I walked in, but this is what a sucker looks like going. Next time I will go to that depot store and get a gallon of the paint they advertise with a 1 coat guarantee starting at $25 a gallon. I paid twice as much for half the product! I will not make that mistake ever again and I hope this review aids other people in making an informed decision prior to making a purchase.
8 years ago (03-08-2017)
Brought in a sample, got it matched. Needed other paint products for a ceramic sink and metal railing, got a great bit of helping finding and choosing. Mike was awesome and took care of me. He earned these 5 stars
8 years ago (27-01-2017)
I will NEVER go to this or possibly any Sherwin-Williams again. When I walked into the store there were only a few other customers. It seemed to be a fairly calm day. When I got to the counter the employee, an older gentleman, treated me as rudely as I think I've ever been treated. He first criticized me for not bringing him a bigger chip of paint (taken from our wall) with which to match the color. I explained to him that because this paint was for our pantry I was okay if it wasn't a perfect match with other rooms and I understood it wouldn't be perfect. He continued to argue with me about it. I started to get the feeling he was more concerned with not wanting to fill my order than my happiness with the color. I then told him about a second color I needed (white). All I needed was 1 gallon of white and 1 quart of museum. He then proceeded to say there was no way he could get that for me. He was too busy. It was 9 am when I came into the store and while I understand that you have to help customers in the order in which they arrive in my head I was thinking, "By the end of today you won't have time to get me 1 gallon of paint and 1 quart?" "Really?" Finally he said if I came back by 4:30 he would have it for me. When my husband came back to pick up the paint a different employee helped him. We can't remember his first name but we know his last name was Johnson. He was polite and apologetic for how things had been that morning. He hadn't been there to observe anything that morning but he must have heard about it. He did everything in his power to make it right. I would have left it there and written it up as one rude employee but when we got home we realized they had also given us the wrong color. We had no choice but to use the color because our painter was there and waiting for us and the paint. I really liked this location when it was Kwall Paint. Don't think I'll go back now that it's Sherwin-Williams.
9 years ago (07-08-2016)
Bad costumer service, and unprofessional! They acted annoyed when I asked questions about their paint!
9 years ago (01-12-2016)
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