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Shoe Dept. Encore

  1. Texas
  2. Plano Department Store

Reviews, get directions and contact details for Shoe Dept. Encore

Shoe Dept. Encore
Address: 811 Central Expy #1500, Plano, TX 75075, USA
Phone: (972) 422-8219
State: Texas
City: Plano
Zip Code: 75075


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews
I left a bad review (1 star) of this particupar location, a couple weeks back. I decided to give the store a 2nd shot & I'm so glad I did. I received OUTSTANDING customer service from Kailynn & Theo. I also recieved an unbelievable deal on some quality shoes. In my last review, I posted a photo showing their "clearance" shoes on sale for a whopping $10 off of the retail price. Haha. It was actually laughable. Since when is $10 off of retail price a "clearance" sale??? Unless of course the item was originally priced $15, to begin with -- that would be considered a clearance sale. I thought it was absurd they would even consider it a "clearance" sale. More of a 15% mark down (roughly) than a clearance sale, if you ask me. Well....upon going back, I received GREAT service from both Kalynn & Theo....and the "clearance" shoes that were only $10 cheaper than retail price were marked down to almost 50 PERCENT of the retail price. Now that's what I call clearance. The red dot 50% off clearance shoes they have for children are RIDICULOUSLY cheap & VERY nice quality. Got my son a killer paid of Lugz for $10. My 1 star rating. has officially changed to 5. I HIGHLY recommend this store. Be sure to ask for Theo or Kalynn -- both very sweet, helpful & personal people. Great shoes, great customer service.
7 years ago (24-02-2018)
Great customer service.. I was advised the policy of taking name brand/expensive shoes to register while I continue shopping.. Young man continued to assist me during my shopping experience.. I just sat there as he grabbed all the shoes I was interested in buying to try on at the end I purchased 7 pair for only $130!! Great prices great quality for men women children. Clearance n Layaway avail too 😃 I totally found my new well organized shoe store!!! Great job Shoe Dept Encore! SN: they even have TV's in kids n men section to keep them occupied 😉
9 years ago (16-09-2016)
Great prices in the clearance section! I got running shoes that lasted 2 years of almost daily use
8 years ago (16-04-2017)
I had a strange experience here. I was shopping for a couple pairs of shoes and when the employee brought me a pair of adidas sandals to try on, he stood there and watched me. Then when I decided to buy them he told me he needed to take them and keep them at the front. After this I continued looking for shoes but the employee continued walking near me, presumably keeping an eye on me as there was no other reason. I don't appreciate being treated like some kind of shop lifter, this was really awkward and I don't see myself returning.
9 years ago (21-06-2016)
The staff is so helpful and the prices are great! They have a HUGE selection of shoes to choose from.
9 years ago (29-07-2016)
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