SHORELINE FAMILY AUTO CARE AND SALES

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About

A family owned auto repair shop since 1973.

Address: 15544 Aurora Ave N, Shoreline, WA 98133, USA

Phone: (206) 365-2151

Website

State: Washington

City: Shoreline

Zip Code: 98133

Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

My father purchased a vehicle here recently, I was not with him and have not had contact with anyone at this place. That being said, I have to write this for him because he was sold a car with many issues and this dealer did not do an adequate job at resolving them.  We had another place perform an oil change & inspection, which the dealer reimbursed him for at least. But the inspection results were so bad that the repairs would cost more than the value of the vehicle itself, their words not mine. My father then returned to this dealer looking for a resolution, they kept his vehicle for repairs for almost 2 weeks saying we'll fix what we can. After getting the car back, there are still some serious issues present but that's all the dealer can do for him they say. It's understandable to have issues arise but it's how they are resolved that speaks volumes and my father & I both feel they didn't do enough. Side note, I've worked in the automotive industry for over 15 years, specifically in Service & Customer Care,  so I have a decent idea of how things should be resolved, this was not it.

 7 years ago (21-03-2018)

I was particularly impressed by the compassion of the man at the service desk.  He went WAY out of his way to make sure a mature woman,  who appeared to not have a lot of support, was ok.  I am sure he will take good care of her car, they take great care of mine, but he took good care of her too.

 7 years ago (16-03-2018)

This is one of the best places I’ve ever used to get my cars fixed. They listen. One time (4-5 year’s ago) I had a problem, in that one of the techs was careless in his work (nothing dangerous). When I pointed it out to management, they went out of their way to make me a happy, returning customer.  What more can I ask for?

 7 years ago (10-01-2018)

They did a great job on the radiator and water pump of my minivan. Friendly and quick

 8 years ago (11-12-2017)

Always fair, honest, and quick! They do great work.

 7 years ago (30-12-2017)

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SHORELINE FAMILY AUTO CARE AND SALES

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