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Reviews, get directions and contact details for Sears Auto Center

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Welcome to your local Sears Auto Center in Shoreline, WA. We have all the essentials whether it’s automotive repairs and maintenance, new tires, batteries or if you have a question about how to protect your vehicle. With over 600 locations, and most open 7 days a week, we specialize in keeping your car in good condition, before anything goes wrong. Walk-in, call or schedule an appointment online at searsauto.com.
At Sears Auto Center every visit starts with a complimentary multi-point inspection, performed by expert ASE-certified technicians. Our free check includes a visual inspection of your battery, battery cables, air filter, belts, hoses, fluids, tires, exterior lights and wiper blades. Brakes, steering and suspension system and drive axles checks performed upon request. We have the latest technology for routine maintenance services and to troubleshoot any issue that may arise along with a nationwide warranty service for your convenience.

Address: 15711 Aurora Ave N, Shoreline, WA 98133, USA
Phone: (206) 440-1210
State: Washington
Zip Code: 98133


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Reviews
I had an appointment set up for 4 pm, and received a voicemail staying that they close at 4 pm and that they need to cancel my scheduled appointment. When online it clearly says they close at 6 pm and if you look into the online scheduling services there are 4 pm appointments for any day of the week.
8 years ago (27-09-2017)
This by far is the worst automotive place I have ever been to. Upon walking in it feels like a complete ghost town because there is nobody there to help you. The place looks empty and Suzie who works at the front desk seemed extremely overwhelmed and was very unfriendly from the jump to every single customer that she came into contact with including myself for the time that I was there. First off I purchased a Groupon for their fine establishment and had a very hard time scheduling Time online since it said that was the only way you can schedule your appointment. So after waiting I go in to get my oil changed and they literally refused to change my oil because of a noise that I already knew was occurring in my vehicle. They wasted over an hour of my time just to tell me that they could not service my vehicle. I explained to them that I only wanted an oil change and I was aware of the sound but they still denied me service so now I have to fight with Groupon to try to get my money back. Oh another thing... they like to charge additional fees as well as additional cost for oil filter even though you already paid the Groupon amount. This place is horrible and I would not recommend it to anybody.
8 years ago (30-05-2017)
Extremely unprofessional service. Booked appointment online but the lady at front counter said they have no available service for that day.
8 years ago (28-07-2017)
Apparently I haven't left a review here but my experience with the shop was very positive.. I don't remember the person's name at the desk because it was a while ago, but when I went to pay for my service I realized I didn't have the pre-paid card I needed to use to pay for it. Surprisingly, the person was understanding and told me he'd just call me to pay for the service the day after. I found the card and was able to pay over the phone, which saved me a huge headache. The service was done properly and with a reasonable price.
9 years ago (09-05-2016)
the oil change feels better than Ford car dealer maintenance service. and the front desk handsome guy is kind and polite. I'll go again.
9 years ago (17-06-2016)
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