Shoreline Pet & Aquarium

Reviews, get directions and contact details for Shoreline Pet & Aquarium

About

Shoreline Pet is a locally owned full-line pet store specializing in aquatic livestock. We carry products Made in the USA as well as Eco-Friendly products

Address: 719 Boston Post Rd, Old Saybrook, CT 06475, USA

Phone: (860) 388-0784

Website

moc.tepenilerohs@ofni

State: Connecticut

City: Old Saybrook

Zip Code: 06475

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

Similar places near

The Feed Bag 756 meter Very helpful including "varmint" protection. Store completely stocked stocked for pe...

Pet Valu 2 miles I leave this store Happy. Assistant Manager, Beth is such a great person! She knows h...

Petsense Westbrook 3 miles Cool store with all sorts of stuff foe your pet. They were even offering some pet cla...

Petco Animal Supplies 8 miles Very friendly staff. Understaffed. Managers are casheiring instead of managing. They ...

Petco Animal Supplies 14 miles The first day I called the woman I spoke to was AMAZING. Today I called and the woman...

PetSmart 15 miles It's a chain pet store. It is what it is. A couple of the employees were especially n...

Yuppy Puppy Pet Shop 15 miles Puppies are all from the midwest, meaning they are from puppy mills. I would encoura...

Pet Valu 16 miles

Pet Supplies Plus 17 miles They are pet friendly, my cat enjoys walking through the store. She really enjoys the...

Colchester Pet Shop 17 miles I just visited this store and had a great experience. The staff is friendly and avail...

All Pets Club 20 miles Amazing staff. Great prices. My rabbit is healthy and happy. Can't wait to get some t...

Mystic Pet Shop 22 miles Gen and John are wonderful and they truly take care of my family. I LOVE how knowled...

Petco Animal Supplies 24 miles As an temporary employee and even customer here, I'm very proud of how every staff pe...

Petco Animal Supplies 26 miles Don't remember going there. I did order a cat tree on-line and got it on sale. It was...

Choice Pet - OUTLET STORE 26 miles Great prices, awesome staff let me play in the play pen (with my dog of course) since...

Petco Animal Supplies 26 miles So we went here the other day. And it was about 2 minutes to closing and the staff we...

All Pets Club 26 miles Local puppy mill that sells the new trendy cross breeded dogs for thousands of dollar...

PetSmart 26 miles I took my 4month old shih tzu today 3/11/2018 for the second time for a puppy trim to...

Reviews

Saltwater Sundays!!!! Great amazing salt water selections. Awesome prices. See you soon!

 8 years ago (15-02-2018)

My go to for Saltwater fish, coral, equipment and supplies. Jeremy the owner was knowledgeable, and if he wasn't sure, he had a guy that knew better, obviously not interested in saying whatever it takes to make a buck, but what's right for the animals.

 8 years ago (20-02-2018)

I came to this pet store a lot when it was Guppies to Puppies and they had a fantastic variety. Not the prettiest place but they always had what I needed. My experience with the store now that it is Shoreline Pets is much different. The store is much nicer looking but they lack variety. On every visit they have never had what I was looking for and most of what they do stock you can get online for way less. The staff also watch and follow you around stalker style. I understand shoplifters were a problem for Guppies to Puppies but a personal chaperone is not something I want while I shop. The staff also struck me as awkward or weird even - I always leave feeling disconcerted.

My most recent visit was sorta the final straw and why I felt the need to write a review. I had bought two healthy calico goldfish from Petco 3 months ago and decided I wanted to add two more tankmates. Rather than drive all the way out to the nearest Petco I figured I would stop by the local pet store instead. I had bought fish from the place when it was Guppies to Puppies and I even still have the fish I bought from there. Shoreline only had 4 goldfish in stock that day - 2 black moores (1 had a bad eye and the other was near dead at the bottom) and 2 Gold. The gold ones looked healthy so I bought them. A week later both died unexpectedly while my Petco calicos are still strong and healthy.

From now on I am just going to shop at Petco. Shoreline just doesn't have what I need and all my visits there have been unpleasant.

----

In response to the answer left by the Owner:

1.) I was never informed of a return policy nor is one stated anywhere on your website or in store. If there is one then it was located somewhere, where I could not find it easily. Regardless, I buried my 2 fish so I cannot return their bodies to you for a refund. 

2.) When I have a bad experience with a place I feel compelled to write about it; less so with good ones. But your right, I should write more reviews for the places I like to help balance things out.

3.) I like to be price savvy and even check my phone to see how the physical store prices compare to online. For example your goldfish were $6-7 each, but Petco only charges $4 a goldfish (and that's without the free Petco members benefit added in) for the same fish. I understand a small store has to make money, but as a consumer I naturally don't want to spend more than necessary. Paying double as much for something may be not be "expensive" to some but it is to me. Unfortunately for me I chose to buy the more "expensive" fish and they went belly up in a week.

I have considered bumping the score up, but all my visits to Shoreline since it opened have either been uncomfortable or I was unable to find what I came for. I even stopped by one last time to get something, but Shoreline didn't have the item in stock. All this, coupled with the owner's reprimand below has steered me away from returning.

 9 years ago (25-11-2017)

New place looks good.  Friendly staff

 9 years ago (26-01-2018)

Had opportunity to visit first time, as traveling by, as my fish got ICH. First thought as I walked around, "holy smokes, what a nice store!"  They set me up with the correct products, and directions. 4 days later and all my fish are doing much better, lost none. This store is one of the "real" aquarium stores that are so rare these days. This store had plenty of stock, tanks, and fish. A separate room with loads of tanks! Aquarium products were the higher quality better products as serious fish keeping hobbyist would want. Spic and Span clean throughout. Wish they had a store in Hartford area too!  5 stars all the way.

 9 years ago (24-04-2017)

Comment on this business

Map, Satellite View
Street View

to add Shoreline Pet & Aquarium map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=shoreline-pet-aquarium&id=19852&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/shoreline-pet-aquarium-i19852.html" target="_blank" title="Shoreline Pet & Aquarium">Shoreline Pet & Aquarium</a></p>

Shoreline Pet & Aquarium

Reviews, get directions and contact details for Shoreline Pet & Aquarium

About

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies