Silver Star Communications

Reviews, get directions and contact details for Silver Star Communications

Address: 1670 ID-33, Driggs, ID 83422, USA

Phone: (208) 354-3300

Website

State: Idaho

Zip Code: 83422

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Awesome place to do business extremely helpful customer-service reps and technicians are awesome 

 8 years ago (01-08-2017)

I have various services through Silver Star.  My Internet is blazing fast and has not once gone down in over 2 years now.  Customer service is great.  The thing that I appreciate about Silver Star is that they are trying to provide service to an area that most other companies think is not worth bringing their services into.  I had Cable One and Century Link in Idaho Falls.  Cable one dropped every so often and was always below my rated speed.  Century Link had terrible customer service and gave the impression that I was a bother when I tried to get help.  Cable one was just so big that it took 3 tries for them to get out to my place, apparently I wasn't at the top of the list twice.  Silver Star showed up a little early and not only cleaned up a wiring mess created by the home contractor for free, but got me above their rated speeds day or night.  I am just grateful to be able to get high speed internet in such a remote area.  Stuff happens and people make mistakes, Silver Star, thanks for offering services where most companies do care to. 

 12 years ago (09-07-2013)

I have (claimed) high speed internet through Silverstar. I pay for the 30 mbps plan. Unfortunately, I only get speeds of 2 mbps down and 2 up. I've contacted support multiple times, nothing gets done. I've reset the modem. That only helps for a few minutes. They block ports for Xbox Live even though the speeds are advertised for gaming. If you can, avoid Silverstar at all costs.

 9 years ago (09-03-2016)

Just got off the phone with the nicest lady "Jeanne". She was helpful, knowledgeable, and efficient. I was going to drop my land line, but with her help, I have decided to keep it. She helped me save on my bill. I wish every time I need customer service I could speak with someone like her. By the way Silver Star, she kept my account.

 11 years ago (02-07-2014)

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Silver Star Communications

Reviews, get directions and contact details for Silver Star Communications

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