Silver Star Pet

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"24/7 "

Address: 18306 Ward St, Fountain Valley, CA 92708, USA

Phone: (714) 965-5707

State: California

City: Fountain Valley

Zip Code: 92708

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Reviews

Doctors and staff are very careful and patient. All my questions were answered patiently. I am very satisfied with this visit. My dogs are also very happy. Although they are timid, they cooperate well.

I called the vet office after  I found a bump on Coco’s nose on Sunday. The vet is so nice and patient. After he saw the photo, he suspected there was a TICK. I can never thought about Tick infection for my dog.  Thank you soooooo much!

I find Dr Du very knowledgeable and caring I have been taking my baby to him for 3 years and he had never disappointed me. He is reasonably priced, always available and his diagnosis is accurate. True that his English is accented, but he has taken very good care of my baby and for that I am truly grateful . Thank you Dr Du

The worst vet experience for our cat. It was an emergency checkup for hairball. Our cat was clearly stressed and the vet didn’t even try to be gentle with him. There are better ways to handle an anxious cat other than forcing it out the carrier and pinning it down. I had to ask him to stop the examination and we were still charged the entire fee for the examination. No, our cat doesn’t behave that way at our regular vet. I don’t recommend it AT ALL.

Been coming here for  5 years. The service is fast and the price is reasonable and affordable and they are well informed. My whole family cats got spayed here and they are attentive to your pets needs.

Would have given 0 star if I could.  Everything felt rushed nor clear, no customer service or respect or care for your pet.  Charges are super high especially medications compared to online or other sources.  Just turn elsewhere.  RIP my baby

Unfortunately there is only one difference between this place and slaughterhouse and that is it’s name! As soon as you walk in you smell the fear and see dirt and not related stuffs in! The vet has an strong accent and when I was asking to repeat he was shouting at us! Unbelievable that such a place exists Stay away!

I give this place 5 stars because for the amount that they charge, and the delivery of services, they deserve it.  It's not modern, or super nice, but the staff there have fulfilled my expectations every time.  Thank you.

Dr. Du is always very professional and gentle with my cats. He is also very nice and friendly to us. I can tell from our conversation and he loves animals and is very passionate and cares about them.  I have him on social media and he always answer my questions when he has time. The price is also reasonable. He is definitely not after the money.  I am not sure why there is so many negative reviews about this place. I do believe that If you be nice, reasonable and respectful to people they will do them same to you. Be considered. We can make a better world.

I'm surprised about all the negative reviews! I've been taking my 3 babies to Dr. Du for more than 5 years! And yes, Dr. Du is not a socialize person, but he definitely love & care the pets! Because of his personality,  he seems rude sometimes. I recalled around 5 years ago, my American Eskimo  who just passed away on Dec 2018 in 18 years of age  needed to remove one of his big tooth, I went to couple of  Vet and price were between $1500 -$ 2000 included all the examinations. Dr. Du charge me $650, that's the first time I saw Dr.Du, mostly because of his price. My same dog went back year after, had some losing teeth problem,  and he was 14 years old. I asked Dr. Du if he can pulled off the bad teeth or going to be bad ones, because I don't want him under anaesthesia too many times, but Dr.Du insisted just remove the bad ones, didn't want my dog suffer too much pain, more teeth more price,  since then , I know he's not a doctor just care about money, he cares for those little one! Last week I went because one of my pomeranian peeing blood, Dr. Du  had her x-ray done , he said surgery needed to be done ASAP, she had pyometra, I thought it's only urinary infections and just asked him to give me antibiotics.  My dogs went home 2 days getting sicker & sicker even after taking the antibiotics,  so I decided to do the surgery on the third day. I regretted I didn't listen to Dr.Du, it's much worse than I thought,  even he warned me. Thank you Dr.Du for the successful surgery and my girls can eat and sleep well again. Only star I deducted because of the cleanliness and environment.

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