Smart Service

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About

Keeping Subaru owners happy and making their Subaru's safe and reliable since 1999 in Seattle, Everett, Mukilteo, Shoreline and vicinity.

Mission

To provide the highest quality independent Subaru care, customer service, and working environment available in Washington State.

Address: 20309-B Ballinger Way NE, Shoreline, WA 98155, USA

Phone: (206) 417-0880

Website

State: Washington

Zip Code: 98155

Update Info

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Reviews

The service is outstanding! I had a problem with my transmission leaking  through  The connection lines .  My soon to be son-in-law is a mechanicand he detected the problem , I took my car to a shop and they said there was nothing wrong  with my transmission fluid  , but they said I had other repairs needed so  our family mechanic researched for a good place for me to take my Subaru and recommended smart service in Shoreline . Zach and Charlie  at Smart Service were just so helpful and  friendly  and after they did a check up on my car told me that indeed my transmission lines were leaking  I also decided to have a 90,000 mile service done on my car to while it was there . They gave me a loaner car which was very nice of them , they  explained everything that they were doing with my car the cost and why they were doing it .  When I picked my car up  it had been washed vacuumed  with a full tank of gas .  I would definitely recommend smart service to anyone who has a Subaru the service was absolutely wonderful and I definitely we take my car back there again.

 8 years ago (29-09-2017)

Amazing service. Communicates well and takes care of their customers. We had a loose belt after a service and they tightened it for no charge. 

 8 years ago (07-05-2017)

These guys are awesome. They take good care of your car in the shop, charge great prices for parts and answer questions about doing work yourself, and also suggested I get free work done by Subaru rather than do it themselves and charge me $1300 for it. Very classy! I will always do what I can to give them business considering how well they have treated me and how much $$$ they've saved me.

 9 years ago (16-11-2016)

Smart Service has been helping me for more than nine years. The staff and leadership are smart, competent, cheerful and courteous. They go above and beyond to satisfy the customer. I've never been disappointed. They richly deserve five stars.

 9 years ago (15-12-2016)

Easy 5 stars to give. 

Customer Service - I had work completed on my car last week, getting the vehicle there was a bit tricky (it wasn't running). I spoke with 3 different employees at the shop organizing the drop off and later getting a quote: they were all excellent, friendly, helpful and capable. 

Quality/Trust - I asked Smart Service to check on a minor issue in addition to the major issue that I brought the car in for. They identified the cause of both issues and called me to describe the cause of the minor issue, and advised I wait to have it fixed as it was not serious or impact. They did not attempt to push a service that wasn't required and I feel they acted with integrity and in my best interest.

 9 years ago (29-08-2016)

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