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Reviews, get directions and contact details for Sonshine Collision Services

About

Professional collision repair shop providing the Tri-Cities region with collision repair on foreign and domestic vehicles.

Story

Office Hours:
Monday 7:30am-5:30pm
Tuesday-Friday 8:00 -5:30pm

Estimate Hours:
8:00am-5pm
Lunch 12:00-1:30pm
Free Estimates, Walk-ins, Estimate hours may very

We specialize in collision repair on all foreign and domestic vehicles. For almost 30 years, we have been providing the Tri-Cities region with professional collision repair services. From towing to frame repair to exterior paint refinishing, we have the skills to see your car through from the initial collision until it is completely repaired. We have an excellent reputation for handling every detail of the process for you.

We work closely with your insurance company’s adjustor, providing computerized estimates and photos, to determine the damage to your vehicle and facilitate the repair.


Company Overview:

SonShine Collision Services has been in business since 1984. What began as a family business that was operated out of a home garage has developed into a cutting-edge professional repair facility. We have been in our current location for about 15 years, where we offer state-of-the-art collision repair technology and services.

We are a Christian-based local business and always have been, and we are dedicated to working with our community. We go further than insurance companies will go – we provide quality work that goes far beyond the basic requirements.

We take great pride in our excellent customer service – from when your accident occurs, you can come in any time – we will provide you with an estimate, a rental car, and we will communicate with your insurance company to get your vehicle fixed to your satisfaction.

At SonShine Collision Services, our team is composed of experienced professionals, and we take pride in being a drug-free workplace. At least half our employees have been with us for 10 years or longer, and our experience and integrity set us apart. We even created our own training program for our employees to ensure that we will continue to provide the highest quality service and repairs for our customers.


Address: 6211 W Okanogan Ave # A, Kennewick, WA 99336, USA
Phone: (509) 735-7800
moc.otuaenihsnos@reldnahelif
State: Washington
Zip Code: 99336


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Reviews
The staff is friendly and caring. They gave me a very reasonable quote and did a fantastic job. This is the third time I have used their services and been pleased everytime. I would highly recommend them.
8 years ago (24-06-2017)
From the beginning everyone I dealt with was amazing. Mike gave me an estimate and most importantly he took the time to explain it to me. Fatima arranged for the rental company to pick me up first thing in the morning so I did not have to take any time off work. Russ called throughout the week and kept me updated as the repairs happened. Once I got my car back it was a good as new! Nobody wants the get in an accident and have their car repaired, but all the people at Sonshine Collision made the experience positive for me. I would not hesitate recommending Sonshine Collision to anyone.
8 years ago (08-03-2017)
They do NOT communicate with you at all, they take a long time to fix anything and don't relay any sort of progress phone calls either. They had my car over a month and never fixed the traction control issue and now it's at the manufacture dealership for at least another week, best part is they took so long the first time I can't get a rental vehicle covered anymore. Russ was nice at first but quickly became rude after asking for answers, and to fix the things they didn't fix. Will NEVER take another vehicle here!!! It's been a few weeks since I got my car back and the check engine light is still on, front Windows don't roll down majority of the time and still waiting for my headlight bulb to be replaced with the same one the other one has......And this is just a start......
8 years ago (27-03-2017)
Super friendly staff.. Russ was amazing keeping me updated and informed the entire time... dealing with the insurance was a pain but he was great.. my car looks amazing..Would totally recommend this place..
8 years ago (01-03-2017)
Sonshine Auto Collison Services always comes through for me. They did an awesome job on our truck repair and even left me a rose on my seat! Thanks Rob & Marybeth and crew!
8 years ago (15-11-2016)
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