Southtown Tire & Auto Inc

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Address: 2906 S 108th St, West Allis, WI 53227, USA

Phone: (414) 327-1160

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State: Wisconsin

Zip Code: 53227

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Reviews

Excellent service.  Knowledgeable technicians.  I have taken my vehicle's here for years and they always fix it right the first time for a great price.  I highly recommend you take your vehicle here.

 8 years ago (01-08-2017)

Staff is the best. My car trunk wouldn't open and needed  a rare part to fix it they searched long and hard and they found a good used part and replaced it. Trunk still wouldn't open when I got home so went back. They took another look and discovered there was a wiring issue problem also and fixed it on the spot with no problems. Chip provided excellent service. Couldn't be happier.

 8 years ago (07-07-2017)

Southtown's location is convenient because it's on the way to work, so I took my car there for an emissions test.  A few months later, my tire was losing air and the reading showed low tire pressure, so I made an appointment to have a patch and plug.  I had had the tire filled temporarily elsewhere until I could make the appointment -- clearly, the tire was losing air.  I was quoted a price for the patch and plug and after they looked at the car, they informed me that it's actually the tire pressure sensor that had to be replaced.  I had never heard of a TPS so had no idea what its function was, even though the name is self-explanatory.  I signed off on it and then I was told that it comes in two parts, even though both parts are part of the same unit, so of course, I had to pay for the other part.  That's like buying a pair of shoes but being charged extra for the left shoe.  Being a woman and having limited time to have this done, I was pretty much a sitting duck, so I signed off on this and had a new TPS installed for $125.  A few weeks later, I mentioned this to a family member who is a mechanic after looking up the function of a TPS.  He confirmed what I had read:  the sole function of a TPS is to monitor tire pressure and send back info to the screen on the dash of the car to alert of low tire pressure.  IT WAS DOING ITS JOB!  My tire was visibly flat, and the TPS was reporting accurately!  So why was it replaced?  Well, I called Southtown and was given a roundabout explanation which wasn't going anywhere, and I knew I wouldn't get even a portion of my money back, so I just hung up.  Moreover, I never got the "defective" TPS back!  I was in a hurry, I mentioned that I had never heard of a TPS, and they ran with it -- they saw me coming.  Shame on Southtown's owner for pulling a fast one!  I really thought I had found a reputable mechanic, but I was sorely disappointed.

 8 years ago (04-10-2017)

Good grotes at reasonable prices for tires and auto work.  Never been disappointed. Great place. All employees are very professional and honest. I would highly recommend Southtown Tire and Auto Repair.

 9 years ago (10-12-2016)

Chip and his team knows tires and what it take to keep a car safe

 8 years ago (10-03-2017)

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