Sprint Store

Reviews, get directions and contact details for Sprint Store

Address: 881 N Us Highway 27, Lady Lake, FL 32159, USA

Phone: (352) 391-5552

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State: Florida

Zip Code: 32159

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Reviews

This is absolutely the worst store I have ever had the misfortune of coming into. My fiancé damaged his phone while we were here on vacation. Yesterday the associate we were speaking with couldn’t seem to stop interrupting when anyone else was trying to talk and after eventually assuring us we could activate an old Verizon s7 from a relative on sprints network we came back today. The two super intelligent associates today are now insisting we can’t do this and trying to make us buy an entirely new device, and are also stating they don’t have a single SIM card here for purchase to activate another sprint specific phone I’ve had and used as a music player. They’re claiming hat without spending $400 or more they “can’t do anything”... we have two devices in hand that can be activated but they refuse to do so. There was one single woman who actually did attempt to help us but it didn’t solve the issue of “I have two phones you can activate on sprint can you please just activate one.” Go somewhere else. 

UPDATE! The people here are now “not comfortable” with us handing them $480 to pay off what’s owed on the lease so we can leave sprint and port the number. They don’t want to “terminate the lease” which to me makes no sense... we have to pay it off and also let them keep the phone? We don’t have a buyout option? 

All about the money I guess. 

Sprint has lost two customers today thanks entirely to this store.

 9 years ago (09-08-2017)

I had an amazing experience. Seen Cris in this store and no matter how difficult i was trying to choose a phone and accessories he bared with me and gave awesome customer service with a smile. Always my go to store.

 10 years ago (23-02-2017)

I've had sprint for a long time and my price paired with my unlimited is on point. Super friendly staff. Just an awesome experience

 10 years ago (13-02-2017)

Employees do not have knowledge of some phones, therefore can not help customers to solve problems.  Also they charge for you to pay CASH... $5.00.  On your sprint cell phone bill... Really... I have to pay extra now to pay CASH for my bill. IN PERSON?   Wow.  Blew me away.   Not happy.  Been with them over 15 years now, spent a lot of money with them over the years.  Loyal customers shouldn't have to pay extra 5.00 bucks to pay cash for their already high bill.  Ridiculous  to me.  Sprint is great for selling the phones, but that is it. Going to cancel asap when i can. And switch to something else that don't nickel and dime the customers when they already buy high dollar phones and accessories from them.  Merry christmas and God Bless. 

 10 years ago (28-11-2016)

Sharda is always helpful an courteous. With her help.

 9 years ago (17-07-2017)

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