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Reviews, get directions and contact details for Staples

Story

So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, phone repair services, and water damaged phone repair services.

Address: 186 Alewife Brook Pkwy, Cambridge, MA 02138, USA
Phone: (617) 547-3948
State: Massachusetts
City: Cambridge
Zip Code: 02138


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

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Reviews
I bought a chair online. It turned out that the chair was too small for me. I called the Staples return center and they told me that I could return the chair in any store. I went to this store and they said I could not return it there and that it was my problem! But it doesn't stop there. I called the return center again from the store. After 25 min, they finally told me that I couldn't return the chair to the store. The store staff laughed at me! Do you think that anyone that offered help to load the chair back in my car? This store is a joke. Do yourself a favor a go buy somewhere else that appreciate customers.
8 years ago (01-12-2017)
The store is clean and the staff are very helpful. And I don't know if it's under New Management but the products are now appropriately targeted 2 the needs of the people who shop there. And parking is never a problem.
8 years ago (06-09-2017)
DO NOT use this staples for anything. The customer service is atrocious. They will hang up on you. The manager conveniently "goes out to lunch" if you need something. The employees transfer you around without giving you any useful information. DO NOT USE THE UPS SERVICE! If the package is lost they will not file a claim on your behalf (which is what I was instructed to do by UPS claims department). Staples violates their agreement with UPS by not filing claims for the customer that were shipped from that facility. I hope that UPS will rescind Staples' right to sell their product. Especially if they cannot uphold their end of the contract.
8 years ago (11-08-2017)
Easy for parking and a big store, but unprofessional staff.
8 years ago (26-01-2018)
It's was great should of got the lady name she was alot of help ,even though I had a bad attitude thanks and sorry for tude
8 years ago (02-07-2017)
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