Professional Geeks

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Address: 1105 Massachusetts Ave, Cambridge, MA 02138, USA

Phone: (617) 395-8087

Website

State: Massachusetts

Zip Code: 02138

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

DO NOT TRUST GRANT SARUMIAN AT PROFESSIONAL GEEKS. He is dishonest, unprofessional, and a cheat. My daughter took her failing laptop to Professional Geeks. He replaced the hard drive and cable, and charged over $500. He said the laptop was like new. Within weeks, the laptop began failing. She had returned cross country for the winter break and had critical work she needed to do for her position as a teaching assistant. In a desperate attempt to save the data from the “new” hard drive onto an external hard drive, we took it to data recovery specialists. They were unable to save anything. The hard drive had completely and utterly failed. She lost all of her data. I returned the hard drive to Grant and told him I expected a refund. He said that because the label had been removed and he wasn’t able to return the hard drive for a refund, he would not refund any of my money. The data recovery specialist said that he overcharged for the hard drive. What should have cost no more than $250, he charged me over $500 for. His selfish, unprofessional policies cost my daughter and me more aggravation and panic than I can possibly describe. I plan to take him to small claims court. You cannot trust this person.

 7 years ago (23-01-2018)

Grant was really great and responsive with my machine. He came up with a creative solution after the it turned out the component needed was no longer in production. And he threw in a free cleaning and thermal pasting just because. 

Great experience.

 8 years ago (28-04-2017)

Great service, great prices, and fixed in a matter hours. 

 8 years ago (10-07-2017)

When it comes to electronics I prefer a concise and direct diagnoses . I received both at Professional Geeks from start to finish. I am pleased with my new lap top and the price was more than fair.  If in the future I have any needs regarding computer repair I wont think twice about returning.

 9 years ago (26-10-2016)

Fast, knowledge, and honest. Every thing you need and want from a pc repair store. This is the only store I trust to bring my pc to. All work is done on site, no mailing the computer off to some repair center.

 10 years ago (29-01-2016)

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