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Reviews, get directions and contact details for Staples

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So much more than office supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services.

Address: 6305 Ulali Dr, Keizer, OR 97303, USA
Phone: (503) 393-0190
State: Oregon
Zip Code: 97303


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Reviews
My wife and I were shopping for school supplies when we asked a question about pricing on a $2 off 3 or more of the Staple brand heavy duty binders. We were greeted by a sales associate with limited knowledge on the sale. He diverted us to a frazzled looking manager who quickly made excuses as to why we should not expect the deal to happen. One such excuse was that the sale ended yesterday!? However, the signs were still up and, despite wanting to do a mix and match on three identically discounted binders (something other stores do in the area) we were told if they were not identical SKU's this would not work either. My advice, do not lose a sale over small variances and make it right for the customer when it was Staples' mistake for leaving the signage up.
8 years ago (03-09-2017)
Bought a printer online which said it would be ready within one hour. I went over 5 hours later and was told that it did not come through on their side of the system and that I would need to come back later, even though I had an email with a confirmation number attached. Whatever, I thought. It's frustrating, but not the end of the world. So I asked if I could just buy the printer and try to refund the online purchase later. After the salesman tried to up-sell me on other printers he went back and got the printer I originally came to pick up. Now at check out I find out that the 3-year warranty I bought online for $4 dollars was actually going to cost about $20 and there was no way around it. No thanks. I emailed their customer service and haven't received a reply in a month and counting. Update: Over 3 months later and I've never heard from their 'customer service'.
8 years ago (29-08-2017)
They usually have everything in stock that you're requesting there is a handicap parking directly out front it is easily noticed within the complex
8 years ago (05-10-2017)
Expensive and heaven help you if you need something printed. The woman I dealt with was extraodinarily rude. When I found out how much I was paying, I asked what I could do in the future to lower my price and she was not only rude, she was unhelpful. Nooo thank you. By the way, I bought 15 2-sided pages (7.5 when done) full color on 80lb gloss, and trimmed. It was $23 (!!), which I paid (because I should have asked about price before agreeing to their recommendations) but I could have bought 100 sheets of that paper and an ink cartridge for the same price on Amazon. If you aren't absolutely sure that you have to shop here, don't. If you aren't 100% positive what you need printed, don't come here.
8 years ago (07-06-2017)
Unhelpful. Instead of helping to solve a problem, the employee was more concerned with doing his work
8 years ago (23-09-2017)
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