Staples

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So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, and phone repair services.

Address: 7700 Germantown Ave, Philadelphia, PA 19118, USA

Phone: (215) 248-4936

Website

State: Pennsylvania

Zip Code: 19118

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Reviews

Horrible management & customer service.  Ordered biz cards online at 10am for same day pick.  Called around 2pm & was told that the cards were in process & could probably pick them up in 2 - 3 hours.  Called again at 5 & was put on hold. No response.  Called from another line while still waiting on the first line & was told that cards would not be ready until night. I asked for a time that I could pick up my cards. They said 8 pm.  The associate seemed short and annoyed.  I don't know whether the employees are overworked or not but the customer service is atrocious.

 7 years ago (01-11-2017)

Awful management. The associates in the copy and print department will only give you helpful customer service if your skin is lighter than a paper bag. Otherwise you receive the "you're an inconvenience"  treament.

 7 years ago (25-09-2017)

I went to one your store @ 7700 Germantown avenue, Philadelphia, PA after arriving there around 9:35-9:40 I took an uber because I have to get something printed out. The one of cashier in the copy & print department act like she couldn't help me at all. I was stuck trying figure out how to print! I thought the store will be very good because its in a good area. I thought I would have felt more comfort to even walk in your store. I would never in my entire life walk in this store ever again. Very poor customer service. I just walked out!!!!

 8 years ago (09-07-2017)

They were very friendly and helpful. He knew exactly what I needed after I explained to him what was going on. Thanks guys. (I apologize for not remembering your name. But, hats off to you in the copy and print section.)

 8 years ago (09-06-2017)

weird store layout, but knowledgeable and experienced staff.

 7 years ago (09-11-2017)

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Reviews, get directions and contact details for Staples

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