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Reviews, get directions and contact details for Staples

Story

So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, and phone repair services.

Address: 8500 Henry Ave, Philadelphia, PA 19128, USA
Phone: (215) 483-2482
State: Pennsylvania
Zip Code: 19128


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Reviews
HORRIBLE CUSTOMER SERVICE!!! I live across the street so I have been there many times. Last night the Manager completely ignored me when I very obviously needed help. The girl who did eventually help me had no idea how to order something that they were out of stock on and had to get help to order the item at a discount because they are guaranteed in stock on printer ink. Mine was out of stock. I did not see the discount on my receipt when I got home to check. I get an email receipt/ order. So I called this morning..I explained what happened and was told that I would have to come in. I did and I spoke to another manager, who acted as though I had done something wrong by using the kiosk, at the associate's and her helper' s guidance!!! I felt like telling him that maybe HE SHOULD TRAIN HIS STAFF BETTER...but I didn't. I now have to wait to have the ink delivered to me and then I have to GO BACK YET AGAIN, with my receipt to get my discount..$10.00 so worth getting it since I have to wait for the item to begin with and the Asst Mgr was there last night as well and completely ignored me...he always does. He is busy doing manager stuff! HELLO...I AM A PAYING CUSTOMER!!! They need new managers and some additional staff for customer assistance.
8 years ago (18-05-2017)
Very weak costumer service!!! We wanted simple binding but they told us it will takes 5 hours!!! It was like 3or 4 other works for binding which im totally sure that could be done by 30 minutes.
8 years ago (24-03-2017)
Courteous and knowledgeable help, store clean and neat, great selections.
8 years ago (21-05-2017)
This store just has everything !
8 years ago (14-10-2017)
Great place to shop but they need to hire service people
8 years ago (13-02-2017)
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