STAR Car Rental

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Address: 231 E Main St, Milford, MA 01757, USA

Phone: (508) 473-1883

Website

State: Massachusetts

City: Milford

Zip Code: 01757

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

My very first time to rent a car in Milford and it is the most satisfying experience. The staffs there are very nice and very accommodating. The rent price is very fair too. I highly recommend them for your car rent needs.

 7 years ago (01-12-2017)

Awesome customer service! Best rates and cars! Don’t bother with any other rental place, go straight here!

 7 years ago (16-10-2017)

I rent from Debbie at Star ALL THE TIME.  Cars are immaculate and the costs are lower than all of the other rental agencies in the area.  Debbie has shown up when the office is closed when I need a rental for an emergency.  Quality, price and service.  There is no doubt that Debbie and STAR are THE rental agency in Milford.

 12 years ago (21-10-2013)

Recently, having a houseful of guests, I found myself in need of a vehicle which would seat 7 passengers, including 3 children's car seats. After calling Enterprise, Hertz, and others with no succcess, I found Star Car Rental on line. Not only was the needed vehicle available, it was almost half the price that the other rental places had quoted me. I rented a Kia Sedona  and it was really comfortable and easy to drive. I almost hated to have to give it up! Debbie, the owner of the business, was lovely to deal with. Paperwork was completed in about 5 minutes and I was on my way. I will definitely use Star Rental the next time! Alice Dilis

 10 years ago (04-08-2015)

This is Debbie from Star Car Rental and I'm writing to give you my side of the 2 bad reviews below with first hand knowledge.  I always try my hardest to help everyone, sometimes, it doesn't mean anything.
The first review by John: 
 He was picked up at the garage and I told it would be fine to leave the rental at the garage when his vehicle is ready as a convenience for him.  I told to please call and let us know when he does this so that we know to go and get our rental.  He did not call us, he assumed we would know when he was done with it because he said he only needed it for a couple of days.  The garage called and said he dropped off the car the sometime the night before, so I got a ride to pick up the rental, I stopped the RA at that time.  He called me to ask why he was charged for 5 days, and then admitted he did not call to tell us he was dropping the car off, he assumed we would know, but the garage is 2 miles away from the office, we cannot see that it is there.  He should have called to let us know that he was returning the rental otherwise I have no way of knowing that he is finished with it. 
The second review by  Scott:  
We went out of our way to help these people because his wife was such an unhappy and unappreciative person right from the begining, no matter what we did to try and make her more comfortable, giving her a bigger car because she has small children in car seats, she was just not happy with anything. I'm not sure where or when the last time that she rented a $15 a day car, and it is certainly not late model Chevy Cobalt.  She wanted something bigger for her children, so I gave her a malibu, just because it has some miles on it does not make it a bad car, it is a great car, very mechanically sound.   After 28 days in the rental, she got a flat tire, I gave her one day for free, which I didn't have to do, but this wasn't good enough.   I saw the receipt from the tire place, nowhere on it did it say the tires were bad, she was angry that she got a flat tire and had to replace it.  I took pictures of the other three tires after the rental was returned, they are all very good tires. The car had to be shampooed it was so disgustingly dirty, I did not charge her for this either.  But like I said, Scotts wife was not a very pleasant person no matter how hard I tried to help them.  
I'm sorry that they weren't happy with our service.  Unfortately, it seems, the people that you try to help the most are the most unappreciative no matter what, they will not be happy.    One of my husbands favorite sayings is "the road to hell is paved with good intentions", how true that is.   

      
      
      
 13 years ago (12-12-2012)

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STAR Car Rental

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