Starbucks

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23160-226966

Address: 11223 Aquila Dr N, Champlin, MN 55316, USA

Phone: (612) 500-3927

Website

State: Minnesota

City: Champlin

Zip Code: 55316

Opening Hours

Monday: 5:00 AM – 10:00 PM
Tuesday: 5:00 AM – 10:00 PM
Wednesday: 5:00 AM – 10:00 PM
Thursday: 5:00 AM – 10:00 PM
Friday: 5:00 AM – 9:30 PM
Saturday: 5:30 AM – 9:00 PM
Sunday: 5:30 AM – 10:00 PM

Update Info

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Reviews

Staff are great! I pull up and say the usual and they make it perfect! My usual is kinda a long request so it's great that they all remember it! Very friendly every day! Makes you feel appreciated as a customer! Told one barista a week prior that my birthday was coming up, day of my birthday I pulled up and was greeted to a big "Happy birthday!" from every one and a note on my drink. That's good customer service and loyalty to their customers. Love these baristas!

 7 years ago (13-03-2018)

No complaints, only compliments!! Great location with friendly staff. Well run store. Kudos to the Store Manager Becky.

 7 years ago (15-02-2018)

Retrain your baristas! Specifically (SAPPHIRE) My wife and I went here because we recently signed up for the rewards and downloaded the app for the first time. Since we did this, Starbucks was kind enough to send us both a free drink on them for signing up. Okay cool! However, when we ordered our drinks we pulled up to the drive through and was greeted by a young woman with the name of “Sapphire”. I stated we recently received a coupon for one free drink each on our app, so we proceeded to show her our phones for her to scan them. She scanned our phones, and a second later, she asked us to show her my phone again to be scanned, because it “didn’t work”. Okay no problem. I tried logging back in to my app in order to look for the free drink coupon, but because she already scanned my phone, the coupon was now invalid. I proceeded to tell her this and all she could tell me was “I don’t know what to tell ya, you’re gonna have to pay for the other one”. My wife and I were in complete disbelief this is the kind of customer service we were experiencing. I kept reassuring her that she had already scanned the coupon therefore it has expired. She then proceeded to ask what looked like the manager in the back and said the same thing “they need to pay for it”. I didn’t want to argue because there was a line behind me, but right after that, my wife and I filed a complaint to Starbucks headquarters directly and received a 15 dollar gift card for our pathetic excuse of customer service we were put through. I love Starbucks, but I will never go to this one again because of that.

 7 years ago (13-01-2018)

I am definitely a Caribou Coffee girl, although I love the salted caramel mocha that they have here in the fall. If they had salted caramel all the time I would probably get a perks membership here. Caribou really needs to get salted caramel mocha. The service this time was less than friendly at the window but that’s not my usual experience. I do like how quick they are here. Usually I can get through the drive in just a couple minutes.

 7 years ago (24-10-2017)

Great clean shop. Staff was extremely friendly and service was great!!

 7 years ago (30-12-2017)

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