State Farm: Ryan Clausen

Reviews, get directions and contact details for State Farm: Ryan Clausen

Address: 8541 Hickman Rd, Urbandale, IA 50322, USA

Phone: (515) 278-4618

Website

State: Iowa

Zip Code: 50322

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Reviews

Ryan and his staff have always been pleasant and easy to deal with. If I have called to make a request or sent an email. i always get a response within 10-15 minutes. He always explains thing completely so that there is no surprises. If an issue has come up he has always gone above and beyond to make it right. A couple times we stopped in to sign docs. His staff took the time to entertain our 2 year old son. I have had multiple State Farm agents. Ryan is by far and away the best i have dealt with!

 8 years ago (06-07-2017)

I have been extremely pleased with Ryan and all of his staff. They are always able to answer all of my questions and always willing to help or explain anything that I don't understand. Anytime I need verification of my polices they are always quick to get me whatever I need within minutes to my email!! Patty is always pleasant when she answers the phone and is never bothered by all of my questions. I definitely would refer them to my family or friends. My son had had an accident and I must say that the manner in which David helped me get everything started by calling the claims department for me was very comforting. I can call there any given day and no matter who helps me it is always quick, accurate, and most importantly to me done in a kind and friendly manner.

 9 years ago (18-08-2016)

Ryan and team have been my agent since he opened and we've always received prompt and accurate service. I asked him about the negative comments on Google and he said he cleared up the issue with the one lady's endorsements and asked her to go post the issue was addressed.

Looks like she never did. It is very easy to complain publicly then once the owner addresses the issue to not post a follow-up I guess.

 8 years ago (27-12-2016)

Stay away. He has no idea what he's doing. My last billing cycle I paid under 400, this billing cycle I got a bill for 403. I went to the office to ask him why it's going up, he told me I'm paying less and advised me my bill will be 477 for this cycle. Needless to say I switched. Been with state Farm for 9 years, I don't like changing insurance companies but I had enough.

 9 years ago (14-06-2016)

If you are looking for a responsive agent, look else where. They are hard to do business with and slow to respond. They regularly messed up endorsements when I requested them.

 9 years ago (03-05-2016)

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State Farm: Ryan Clausen

Reviews, get directions and contact details for State Farm: Ryan Clausen

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