Stuart Rolfe Muffler & Auto

Reviews, get directions and contact details for Stuart Rolfe Muffler & Auto

About

We are a locally owned and operated fully functional automotive repair shop for ALL of your repair needs.

Products

automotive repair, service, diagnostics

Address: 900 Murray Olds Dr, Midlothian, VA 23114, USA

Phone: (804) 379-4141

Website

moc.liamg@otuaeflors

State: Virginia

Zip Code: 23114

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Reviews

I have used them several times over the past 2 and a half years. They have done an outstanding job. I drop the car off the night before, they fix it that day and I pick it up the afternoon, less than 24 hours after I dropped it off. Problems always fixed. Can't ask for any better, they've earned my good will.

 8 years ago (28-10-2017)

Personable staff, happy to go the extra mile to please a particular customer.  Great waiting area, reasonable prices, good work on my late-model Mercedes.  Don't know how you could improve on them.  Definitely recommended.

 9 years ago (25-06-2016)

I've been using Stuart Rolfe's repair business off and on for 25 years or so, so was amazed they had several negative reviews, because I've always had good experiences with him. There are times when I could easily have been charged a fortune, only to discover the problem was so minor, it was downright cheap to fix, thus making me trust them even more. So, this past time I went to the place for a state inspection and a couple of light bulbs or fuses, and was wondering what type of experience I would receive. Everyone there (including the owner) was extremely courteous, thorough, professional and speedy.  The waiting area was spacious, comfortable and had a TV if one wanted to watch. I dropped off the car and 2-3 hours later received the call it was ready.  The price was very reasonable and again, everyone was efficient, courteous and respectful.  I still give the place an A+++ and I've been to a lot of repair places over the years. 

 10 years ago (18-02-2016)

Work they did on my car was okay. Their customer service was absolutely awful. Guy I talked to about my car named Vince kept giving me the brush off and being rude, even ignored what I tried to tell them to fix. Ended up having to bring my car in a second time and specifically talk to the mechanic just to get what I needed taken care of. I will not be going here again even if they gave a reasonable price. I do not appreciate companies treating customers that way. They also left my car unlocked with the windows open out in the lot. Just unprofessional. 

 10 years ago (17-09-2015)

I have been a customer of Stuart Rolfe for about 5 to 6 years now.  I found them on Angie's List and when I first started going there I really liked them.  I have taken my car and 3 of my children's cars there for various maintenance and repair.  The last couple of times I've gone there have been terrible.  They are the most un-personable people with no responsiveness at all.  I have to call them over and over to get any answers and their prices have gotten completely outrageous.  The last time I was in I asked them to check on an engine light that was coming on.  I even gave them the code.  They charge me $189.00 to check out the car when I did not want to spend $1800 for the repair. 

I would absolutely never recommend them to anyone!

 11 years ago (15-08-2014)

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