Student Health Services

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Address: 451 E University Dr, Tempe, AZ 85281, USA

Phone: (480) 965-3346

Website

State: Arizona

Zip Code: 85281

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

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Reviews

They were relatively fast in my situation and the staff were kind and respectful, but I was told to take ibuprofen for tonsillitis and swollen lymph nodes, and my symptoms have only gotten worse (since that's clearly not an effective treatment). They ordered labs and told me to come back if things didn't improve, so I'm going back tomorrow, and hopefully I'll get more effective treatment.

 8 years ago (08-10-2017)

I don't know if it's because it was a Friday at 5 but that's no excuse. I was sent here from one ASU doctor to another and they made me feel like I wasn't supposed to come here since I'm graduated. I told them that they're gonna have to figure it out then because I was SPECIFICALLY TOLD to come here by my ASU doctor, DESPITE  her knowing I already graduated. Why do I feel I have to defend myself as to why I'm here?  Then the guy goes on and says well you don't even have insurance and starts trying to tell me what the rule is about my specific insurance. I won't get into detail, but when I said they have been accepting it everywhere else, he said well maybe because you've been saying you're a student. NO I HAVEN'T, and if you're gonna keep accusing me of things I probably said to people, then of course I'm gonna get mad.  They already had me in a bad mood and in a position where I felt I needed​ to defend myself, so I believe he was just trying to make casual conversation about my insurance but I took it badly since I was already hostile. I am a very patient person and usually forgive a lot of customer service annoyances because they have a hard job, but don't you dare make me feel like I'm wrong for being somewhere that MY DOCTOR sent me to. 

 8 years ago (25-06-2017)

It's like any doctor's office, where your experience really depends on the physician you're seeing, but the majority of staff are quite knowledgable and helpful. The facility it's self is clean and well run, especially considering how many students go through it every day.

 8 years ago (21-04-2017)

My daughter visited the ASU clinic after symptoms began to worsen. She was currently on her second round of anabiotic's for tonsillitis, otitis media, sinusitis,  bronchitis, and even strep. She called and asked my opinion  and I let her know that the two anabiotic she was previously given were not that effective for her when she was younger, but I did give her the name of one that had been affective for her. Lisa Eckerson, FNP was the provider that saw her at the ASU clinic. My daughter informed Lisa about her history, current medications she had been prescribed, the changes in her symptoms, and the name of an antibiotic that historically worked well for her in regards to her diagnosis. Lisa quickly dismissed the information and even rolled her eyes towards the man shadowing her. Lisa then stated it was simply seasonal allergies. I had my daughter returned to the ER she previously visited when she had begun spittting up blood. The MD on call listened to her, and ended up throwing away her current prescription and giving her a script for the antibiotic that historically worked well for her. He also gave her a steroid nasal spray. We are 3 days out and her symptoms have vastly improved. Lisa should not have been so dismissive of a patient's information, especially a patient she does not see regularly. The ASU clinic is a cheaper alternative to Urgent Care and ER facilities, but my daughter will be headed there and not back to ASU Clinic.

 8 years ago (09-04-2017)

Great Staff and Services.  just need to speed up (services) a little or prioritize very sicks over others .

 9 years ago (17-02-2017)

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