Subway

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"Your local Cypress Subway® Restaurant, located at 9740 Barker Cypress brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well."

Address: 9740 Barker Cypress Ste 114 , Cypress 77433, TX, US

Phone: (281) 855-9717

State: TX

City: Cypress

Zip Code: 77433

Opening Hours

Monday: 09:00-22:00
Tuesday: 09:00-22:00
Wednesday: 09:00-22:00
Thursday: 09:00-22:00
Friday: 09:00-22:00
Saturday: 09:00-22:00
Sunday: 09:00-21:00

Update Info

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Reviews

So my sister decided to pick-up an afternoon meal for her, myself, and my mother. Upon biting into the below subway sandwich I felt something hard cut my gum and hurt my tooth. Upon slowing removing the sandwich out my mouth I found a piece of broken off plastic. I’m so angry for multiple of reasons one being Covid-19 is very real and I don’t know where the plastic has been in contact with. Second my General safety especially being my tooth hurts and my gum was bleeding. Being it is a freshly made sandwich how did they not miss this piece of plastic in the sandwich. In any case I’m very dissatisfied with this matter! It’s November 15, 2021 and management still hasn’t reach out about the matter! I see where the workers get the culture of this particular franchise from. It’s now January 25, 2022 and management  or the franchise owner has responded. I think that’s definitely represents a poor work culture!

wowowow. i am so disappointed. after making an order of 3 sandwiches online, only one came with the correct order. we ordered a STEAK teriyaki sandwich, and guess what we got? CHICKEN teriyaki. and it doesnt even taste like teriyaki. i asked for chicken with a bunch of stuff including avocados and cheese, but i think i messed up when i changed the size so im not even going to complain about that. UPDATE: my mother just went to complain about the incorrect order about the sandwich and received the WORST customer service by someone who was super rude who said his name was “D” and had a tattoo on his arm that says “Margaret”.

This subway is by far the worst one near the barker cypress area. I’m all for understanding that everyone needs work and needs to start somewhere but you can see that no proper training has been in place here for a while. Every time I go to this location I’m constantly having to repeat myself because most of the employees don’t understand english and only speak Spanish. It’s fine if they don’t understand completely but can still do their job but when I’m repeating myself 6 times my order STILL comes out wrong it’s a problem. I ordered a simple tuna sandwich with swiss cheese lettuce and spinach and honey mustard. She repeated the order and started making my sandwich. I then take my attention off the employee to pick out some chips and the sandwich was made with no cheese, no lettuce barley any tuna and with Mustard not HONEY MUSTARD!! It’s not that hard to follow instructions especially with me pointing at what I want and repeating myself over and over. Then when you ask them to remake the sandwich they give you attitude and talk in Spanish to the other employees laughing as if it’s your fault they messed up your order. Last time going to this location.

This location has been the worst every time I’ve been there. Unfortunately it’s the nearest location and I have no other choice but to go to this one. Every time I order a sandwich not only is the bread squished, but as well as the final outcome as well as it being a mess. The older lady with blonde highlights who’s usually making them has no delicacy and puts very little veggies on them.  The last time I had a mobile order and when I arrived to pick up the order at the time the app said it should be ready, they hadn’t even started it. Also I put special instructions for the sandwiches which were ignored since one was not to be toasted yet everything ended up being toasted.  If management reads this review hopefully the staff needs to be retrained especially the lady with the blonde highlights.

Small store on Barker Cypress at Tuckerton.  Was not impressed with the sandwich. The trend with most establishments is that prices are up but quality,  service and product has diminished.

The rep was very friendly and helpful food was amazing like always!Recommended dishesSandwich

This location has gotten a lot better as of late. The ingredients are more fresh and the services is ALOT faster! I use to set there and watch the lady and wondered if she was ever going to get done making my sandwich. The store is clean and food is fresh!Dine in: YesOutdoor seating: NoTakeout: YesCurbside pickup: Yes

The food was okay, but the cleanliness of the place was really bad. The restroom was dirty and even saw a dead cockroach inside restroom.

Awesome customer service! The lady was super kind, and very respectful of all the current regulations.  My food was prepared to perfection! The restaurant was tidy and the vibe was inviting. Thank you for making my day!!!

I purchased a foot long which I normally do once a week.  The next week, I purchased the same sub and it was a dollar more in a weeks time? I understand the issues with supply chain and inflation but this was ridiculous and unacceptable.  No more Subway for me.

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