Super Plumbers Heating and Air Conditioning

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Address: 330 Washington St #327, Hoboken, NJ 07030, USA

Phone: (201) 345-5128

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State: New Jersey

Zip Code: 07030

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Reviews

I had a hot water pipe leak under a slab in the garage and needed to get it fixed asap. I found Super Plumbing heating & Air conditioning through my neighbors recommendations . The  came out and checked out the repair and provided estimates which I thought was honest and reasonable.  The Technician was very professional and has done an excellent work on our plumbing repair and we are extremely pleased. He has gone an extra mile for us to fix the some unforeseen issues encountered during the repair.  I would definitely call them again for any  of our future plumbing needs.

 9 years ago (08-08-2017)

I called Royal for a quote on a job I wanted done in Hoboken.  They never showed up, even though coming and looking at the project would only take 5 minutes.  Before you read further, please notice that most 5 star reviews for this company are 1 year or more old!

I called on Thursday and someone said they would come between 11am and 1pm on Friday.  Well, not only did no one show up, no one bothered to call either.  When I finally called around 4pm, someone again said they could come on Saturday.  I stayed home all day waiting for them and again, nothing!  

It's now 5pm on Saturday and I haven't heard from anyone.  If I can't count on someone to show up for the easy part, then I cannot rely on you to get the job done on time.  

P.S. Rick from Royal just called, and when I expressed my concern above he told me "it's because we do such great work, and we are very busy . . . but if that's the attitude you have, then that's great have a great day!".   Zero star service all around guys, you act like there's no competition in your industry.  For anyone reading this, just skip them and go to the next guy.  

I'll post another review on the other company when the job is done.

 9 years ago (20-05-2017)

Everything that could go wrong with my central air / heat pump replacement did - but Frank and Tommy worked tirelessly for 4 days straight to replace my system.  They were extremely friendly and even had a few good jokes.  They even pointed out a few things wrong with my existing duct work and fixed it, no nickel and diming.  Definitely recommend these guys in the future, they were very knowledgeable and responded quickly (called on Thursday and system replacement started within 2 days)

 9 years ago (26-05-2017)

Great job fixing our air conditioning unit. Neat and professional work. I recommend these guys.

 9 years ago (18-06-2017)

Great service. Frank answered right away during an emergency and got the job done. It is a rental property so it was even more of a concern that my tenants regain hot water. It wound up being a smaller issue than i had anticipated. The price was more than reasonable considering the fact that I asked he make it a priority to get to the residence to make sure they did not go without hot water. He was there and got the hot water back on within 20 minutes of me calling.

THANKS FRANK!

 9 years ago (20-03-2017)

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