DMC Plumbing and Heat

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Address: 162 W 54th St, Bayonne, NJ 07002, USA

Phone: (201) 437-5751

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State: New Jersey

Zip Code: 07002

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Reviews

I recently had a leak in my bathroom caused by the unit upstairs.  I called Tom from DMC and he was professional and thorough.  He had a team out to check on the leak within an hour of my phone call.  They worked diligently to identify the issue.  Due to the damage, I also needed a new ceiling and insulation, and DMC coordinated the entire job for me.  Obtaining their COI took about 20 minutes,  which we all know is not always the easiest thing.  They managed this repair for me perfectly and I feel fortunate to have found a trustworthy, professional and insured plumbing company.  They made this entire job easy for me and my bathroom looks fantastic.  I highly recommend DMC.

 8 years ago (12-08-2017)

Called to get my heat fixed. They came right out. Nice and professional. Said they didn't have time to fix it, but could next week. I had to keep calling. Next week turned into the week after. That week turned into they couldn't fix my heat for another 2 weeks such a waste of time. Why didn't just tell me that didn't have time. Instead of making me call and wait for 12 days before I gave up.

 8 years ago (25-04-2017)

I had interaction with them for a shutoff valve replacement. Tiffany at customer service is very professional and efficient. She got the certificate of insurance done for me very quickly. Because the available schedule did not fit my need, I had to look somewhere else. However, I would recommend this plumbing company.

 9 years ago (24-12-2016)

I used DMC to install a new 50 Gal water tank based on the good review written here and conversation i had with the technician that gave me the quote.  They seem professional and honest, don't fall into the trap!  2 months after the installation i started having problems with hot water.  I own a multifamily and the technician never mentioned anything about gallon i should get for the new tank.  He told me if the current 50 gal tank is enough for all families that i should stick with 50 gal tank.  I was talking to other people who owns multifamily they all said i need at least 75 gallon for 3 family dwellings.  So long story short, couple months after the installation tenants complaint about insufficient hot water in the apartment.  So I called DMC for someone to come over and check.  The technician told me nothing is wrong with the tank so he moved up the temperature hoping the problem will go away but it didn't.  I was charged a service fee.  Two weeks later i called them again and reported the same problem.  I told them that this time i was not going to pay a dime as they never fixed the issue.  So they sent someone who i think is less experienced because he told me the same thing that the first person came.  He upped the temperature to C this time and left after being there for 5 mins and of course the problem didn't go away.  I called them again and this time they never responded.  So in conclusion don't use this company as they're unprofessional and inexperienced.  They tried to get away with mistakes they caused.

 9 years ago (11-01-2017)

To fix a small leaking value which should have costed me only $124, I ended up spending $724.
- Had to spend $724 
- They opened my bathroom walls
- Gave me a quote of $900 for fixing the leak
- They gave an additional quote of $4800 for replacing the entire plumbing which was not needed.

I trusted DMC as a professional company and called them for inspecting a water leak in my basement. This is a 35+ year old company and it was sad to see that the technician was not an expert. For every decision, he had to call his superiors for solutions who suggested solutions without even looking at the problem.
35+ year company technician didn’t even have the basic tools like flashlight, proper wall cutting tool or Borescope camera.

The technician after inspecting the leak told me that the leak was due to a broken pike in the 1st floor bathroom and need to cut open the wall, after opening the wall he said to fix the leak I need to first fix the main water support and charged me $600 for doing it. 
Later on, he said the leak was from the 2nd floor bathroom and need to break open the 2nd floor bath room. After opening the 2nd floor bathroom he said the leak in between the beams running between 1st and 2nd floor bathroom and told that the entire floor need to be opened(gave me a quote of $900) to fix it.
Later he suggested me to change the entire plumbing system instead of fixing only the leak, suggested me to change the entire plumbing for both the bathrooms. He quoted me $4800 for doing the complete change.
I felt something was suspicious and decided to give a look on my own, noticed that the leak was a small leak with the flush valve outside the wall(fix costed me only $124). 
I would not recommend them to anyone, they speak very sweetly making you feel they are right. This will be my last encounter with DMC Plumbing and will never suggest them for anyone.

      
      
      
 9 years ago (28-12-2016)

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