Superior Water and Air

Reviews, get directions and contact details for Superior Water and Air

About

Superior Water and Air Idaho services water softeners, water heaters, water purifiers, and office water filtration and purification systems. Superior is the number one source and solution for residential and business water needs.

Story

Superior Water and Air Boise offers a wide range of water products and services specifically for your home or business! We will help you with any and all of your water needs including water softeners, water heaters, and whole house water filtration repair and installation. We also provide tankless water heaters, office drinking water systems, and home water evaluations. We offer only the best brands, including Rinnai, Paloma, American Standard, RainSoft, Hague, and more! Call us today and ask us what we can do to help you live a more Superior life!

Address: 280 N Maple Grove Rd, Boise, ID 83704, USA

Phone: (208) 343-7683

Website

State: Idaho

City: Boise

Zip Code: 83704

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

Before buying the water softener and RO system, I looked through reviews on Google, Consumer Reports, the Better Business Bureau and numerous vendor sites. The common theme for complaints was rarely about the manufacturer or product itself...but about 95% of the time it was about the sales person, or billing process or the installer. 

However what I found interesting was that  Superior Water and Air received overwhelmingly positive reviews for their staff..and that is what sold me. Cliff (our salesman) explained benefits, features and costs extremely well. Once we signed the paperwork, there were TWO (2) calls to confirm the installation date and time.

And Jake showed up five minutes early to begin the installation! I have never, ever had a contractor or repair person show up early before. Jake explained exactly what he would need to do, what would need to be cut, where he expected to run the lines, how long he expected it to take, any issue he thought he might run into and also the features of the system. And when he finished, he cleaned up the dust and debris! 

Again, I've never experienced that before. We have an old house and it was not an easy installation, and I feel it was done perfectly and on time.

Its too early to say if the softener and filtration system exceed our expectations, but Jake and everyone at Superior certainly validated that we picked the best company for sales and installation.

 7 years ago (10-05-2018)

I called Superior Water & Air to come check out my water softener, which hadn’t been working properly for some time. I had attempted to fix it myself using their DIY videos on YouTube, but got to the limit of my expertise and abilities. I was able to get an appointment booked within a few days. 

The technician, Mike, was prompt and on time. He called ahead to notify me he was en route. Once he arrived, he got right to work. He was incredibly knowledgeable and able to diagnose the problem quickly. He did a great job explaining what was wrong, how he was fixing it, and offered some helpful advice about how to maximize my unit’s operation. 

I was very pleased with the experience and the cost was very reasonable also. Thank you, Mike and Superior, for the excellent service.

 7 years ago (02-04-2018)

If every company conducted business and treated customers like Superior Water and Air there would be no reason to have a feedback system or the need to research for bad reviews! I have been a customer with them for almost 4 years starting with a softener and RO system and since have had other repairs and enhancements done. They always go above and beyond, quality is top notch, they stand behind their work and most importantly their word! Look no further for your plumbing needs!!

 7 years ago (09-04-2018)

It was a pleasure to have Superior Water and Air put our new water heater in for us. Jake Glynn did the installation and is a professional through and through. Thank you for a great job!

 7 years ago (02-05-2018)

Superior did a good job, and they were cost effective.  The lead installer was rather grumpy, however, and asked for a 150 dollar up-charge due to the install being in the basement (which we told the main office in advance but they didn't tell him).  Even with the 150, however, the cost was less than others and they did a good job, hence the four stars.  I would have given five had they not asked for the up-charge.

 7 years ago (23-03-2018)

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