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Reviews, get directions and contact details for SuperPark Airport Parking

Address: 7979 Airport Blvd, Houston, TX 77061, USA
Phone: (713) 641-1438
State: Texas
Zip Code: 77061


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Reviews
I park at hobby almost every week. I love this garage and I would give it 5 stars but the current repainting forcing a closure of the entire third floor for a long time is very stupid. 1. you should have hired WAY more workers shortening this inconvenience. 2. You should have closed of sections rather than an entire floor! 3. You should have chosen a less busy time of the year to do this than the summer!
8 years ago (14-08-2017)
Opted for SuperPark because it was very close to Hobby Airport, had a shuttle, and offered one free day of covered parking. When we arrived, the gate to get up to the economy parking was not functioning and there was no one around to help, so we were forced to pay for premium parking which was double the cost. Tried to use the voucher for one free day of parking that was emailed directly to me from SuperPark and the payment system said it was not valid. We also had to wait a good while after landing to be picked up (from a different zone than was posted on the website...good thing I called). Overall very unpleasant experience.
8 years ago (30-05-2017)
No access to eco park. Prob by design. Had to pay for premium. Charge for an extra full day if you are one minute over. Bad value and overpriced compared To competitors. The location is close and convenient. When leaving had construction had to wait for some guy to finish talking 5 min for him to acknowledge and let me out. Poor value-do your homework and park somewhere else.
8 years ago (19-06-2017)
Horrible service. Due to recent hurricane Harvey the the parking garage was not accessible and was not able to pickup vehicle for 4 days. Called to see if any exceptions will be made and was told that I would be charged for the additional days and that I would need to take it up with owners. Meanwhile other parking lots and garages were making exceptions for their customers. I will never use this parking garage again!!!!!
8 years ago (01-09-2017)
This is a place where I have parked for years. Recently they "upgraded" their ticket system due to long standing problems with the old paper ticket system. It works for now, but so did the old system for the first few months. They had a "Loyalty" card system where you got points for frequently parking there. Unfortunately, the new system will not allow any credit for the previous points even though I was told that they would figure out a way to get this done. I guess they just wanted me to leave the window. I have called and asked for the manager, Raul, and they consistently say he is not available and they don't know when he will return. I can not recommend this parking garage at this time even though I find it very convenient they are likely to lose a lot of previous customers due to the poor customer service regarding their Loyalty cards.
8 years ago (30-01-2017)
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