T.J. Maxx

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Address: 595 Shelburne Rd, Burlington, VT 05401, USA

Phone: (802) 865-2081

Website

State: Vermont

City: Burlington

Zip Code: 05401

Opening Hours

Monday: 9:00 AM – 9:30 PM
Tuesday: 9:00 AM – 9:30 PM
Wednesday: 9:00 AM – 9:30 PM
Thursday: 9:00 AM – 9:30 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 10:00 AM – 8:00 PM

Update Info

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Reviews

The best place to get great clothing at a great price.

 8 years ago (21-03-2018)

I never write reviews for bad experiences I have shopping, but today while shopping at TJ Maxx in Burlington I had one of the worst shopping experiences. I should state first that I use to work here up until a few months ago, but gave notice when I received a full time position elsewhere. Today I was in TJ Maxx with my 9 month old dog to find an outfit for a concert I'm going to tonight. As I walked through the store people smiled when they saw my dog, I talked to some of the employees I made friends with while I was there, and I found some things to try on. Two women, who both had dogs, one in a cart, were approaching me and one asked if it was okay for her dog to come to my dog, I said "of course, he's very friendly and loves other dogs". Both of their dogs small dogs, and mine 50lbs, he didn't jump or try to lunge at the little dog. Then the dog in the cart starting barking, which then prompted the other little dog to bark, and then my dog started barking. My dog has a louder bark and I realized I needed to defuse the situation so I started to back away with my dog. That's when one of the store managers, Dan, came up to me pointing towards to door saying" you need to get that dog out of here! He can't be barking in here! Get him out of here you know the rules!" I was so stunned, I actually didn't know that was a "rule" and even so, you don't talk to customers like that, even if I had worked there before. I brought my dog out to the car and rolled all the windows down and went back in to talk to Ted Manning, the store manager. I said I just had an unpleasant experience and explained it all to him and said I put my dog in the car but I just wanted to tell him this and that I'm not even going to keep shopping. He then said "yes Dan just told me what happened. Make sure you don't leave your dog in the car it's hot out." Are you kidding me! It's 65 degrees out, windy and I have all the windows down in my car, I don't need you to tell me how to care for my dog, instead you should teach your employees the value of good customer service. Then a customer who I hadn't even seen was walking by and said "she's right, I saw the whole thing" I wish I had gone up to her after and thanked her, because at least she was able to see the rude experience I had. Even the two ladies with the small dogs that did the barking apologized to me! I started doubting myself as a dog owner, thinking he's bad for barking, but you know for 1. He's still a puppy, he's going to bark, and 2. The 2 other dogs instigated the situation, yet Dan stormed up to me, arm in the air, demanding I leave. Is it because my dog is bigger? Because none of this makes sense to me. Not only did he prevent me from shopping and finding an outfit for my fun night, but he made me doubt myself as a dog owner. I am so angry.

 9 years ago (16-06-2017)

Great clothing choices with very friendly staff!

 9 years ago (05-06-2017)

The cashier was amazingly patient...  

 9 years ago (05-08-2017)

My favorite shopping place!!!!

 9 years ago (27-08-2017)

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